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December 2021 by Andy B.
Working with Paul and Lynn made the my IRRRL refi about as smooth as I could possibly imagine it. From start to finish, we were done in barely 2 weeks. Through the process I really felt that they gave a personal level of care and dedication to my loan process, and there wasn't a single question they weren't ready to fully and promptly address. Out of all of the lenders we shopped with, PMC gave us the lowest rate, most lender credits, and overall service hands down. If you're a Veteran looking to do a VA loan, IRRRL refi, or even if you're conventional, I have no doubts that PMC will exceed your expectations on what a lender *SHOULD* be. Thank you, Paul, Lynn, Elsa, and your whole team!
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August 2021 by SkyMonkey Gaming
Working with Paul and Lynn made the my IRRRL refi about as smooth as I could possibly imagine it. From start to finish, we were done in barely 2 weeks. Through the process I really felt that they gave a personal level of care and dedication to my loan process, and there wasn't a single question they weren't ready to fully and promptly address. Out of all of the lenders we shopped with, PMC gave us the lowest rate, most lender credits, and overall service hands down. If you're a Veteran looking to do a VA loan, IRRRL refi, or even if you're conventional, I have no doubts that PMC will exceed your expectations on what a lender *SHOULD* be. Thank you, Paul, Lynn, Elsa, and your whole team!
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March 2021 by Andrew Butler
Working with Paul and Lynn made the my IRRRL refi about as smooth as I could possibly imagine it. From start to finish, we were done in barely 2 weeks. Through the process I really felt that they gave a personal level of care and dedication to my loan process, and there wasn't a single question they weren't ready to fully and promptly address. Out of all of the lenders we shopped with, PMC gave us the lowest rate, most lender credits, and overall service hands down. If you're a Veteran looking to do a VA loan, IRRRL refi, or even if you're conventional, I have no doubts that PMC will exceed your expectations on what a lender *SHOULD* be. Thank you, Paul, Lynn, Elsa, and your whole team!
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February 2021 by Andy B.
Working with Paul and Lynn made the my IRRRL refi about as smooth as I could possibly imagine it. From start to finish, we were done in barely 2 weeks. Through the process I really felt that they gave a personal level of care and dedication to my loan process, and there wasn't a single question they weren't ready to fully and promptly address. Out of all of the lenders we shopped with, PMC helped us get the lowest rate I've ever seen on a mortgage, the most lender credits, and overall incredible service hands down. If you're a Veteran looking to do a VA loan, IRRRL refi, I have no doubts that PMC will exceed your expectations on what a lender *SHOULD* be. Thank you, Paul, Lynn, Elsa, and your whole team!
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October 2020 by Donna C.
Our refinance with Paul and Lynn Hepner was really easy and stress free. Paul kept us informed on progress and answered all of my worry filled emails right away and made me feel a lot more comfortable with the whole thing. Paul and Lynn are AWESOME and I will recommend them to everyone I know.
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September 2020 by R C.
FIRST-HAND EXPERIENCE! Company does not honor requests to not mail solicitations. I've been hung up on (multiple times) while trying to record their "guarantee" that they only mail people once. Without a list, how do you know the next time that you've already mailed before? You don't. ...and stop trying to blame your (undisclosed) third-party mailing service. Account up to your issues, and resolve them yourself! Attention Yelp moderators - this is a first-hand experience. How can I be hung up on if I'm not the one calling this horrible business in the first place. You need to stop removing legit reviews of companies, so their horrible actions can be known to others...
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November 2019 by Samuel Rios
I have only good things to say about my experience with Pacific Mountain Capital LLC.I specifically praise my loan officer Mike Berg. In truth, I didn't expect to ever get refinanced at all since I had only purchased my new home only a few short months prior. Mike encourged me to give him a chance and boy oh boy, I was unexpectedly surprised to hear that even only after making three payments on my original mortgage, he could indeed lower my interest rate and subsequently lower my payments!I was shocked to hear that my monthly payments would be reduced by over $200 dollars per month!The process was simple, free of exhaustive and stressful paperwork. I recommend Mike Berg and Pacific Mountain Capital LLC to anyone looking to refinance, purchase, or borrow for any real estate needs.
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November 2019 by Kenneth S.
I have to say I have done a few re-fis and Paul definitely made the process easily and fluid. Even when there were small issues, he would jump in to save the day. He was really good at keeping us (my wife and I) informed of the progress and where we were in the process. If I ever need to do a re-fi he will be the first person I call.
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September 2018 by Lisa Christianson
I worked with Jeri Groves on my refi. She was wonderful. She went out of her way to take the stress out of the process. She notified me ahead of time about things that went along with the process. She explained things in layman's terms that made everything much easier. I highly recommend using her for your refinancing needs.
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September 2018 by Marlene Lira
Had an amazing experience! They helped me and my family buy our dream home. Bill our broker was on top of everything. Highly recommended.
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September 2017 by Tacoma Search
Company does not honor requests to not mail solicitations. I've been hung up on (multiple times) while trying to record their "guarantee" that they only mail people once. Without a list, how do you know the next time that you've already mailed before? You don't. ...and stop trying to blame your (undisclosed) third-party mailing service. Account up to your issues, and resolve them yourself!
