Mattress Firm Fashion Square is dedicated to ensuring customers achieve their best sleep every night. The store employs trained Sleep Experts® who have completed over 200 hours of training to help customers find the right mattresses, bedding, and essentials. With a focus on customer satisfaction, the store offers the Love Your Mattress Guarantee®, low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®, and a 120 Night Sleep Trial® for peace of mind. Customers have shared positive experiences with knowledgeable and friendly staff members like Leila and Jason. Many praised the personalized service, with staff listening closely to their needs and offering suitable options without pressure to oversell. The atmosphere is described as relaxed and enjoyable, making the mattress shopping experience feel less like a chore and more like a pleasant outing. Customers appreciated the efficient delivery service and the care taken to meet their specific requirements, including accommodating schedules. Overall, Mattress Firm Fashion Square is recognized for its excellent customer service and commitment to helping individuals find the perfect mattress for a better night's sleep.
My man Nick held it down for us, gave us a great overview and recommended useful products with solid reviews. Haven’t slept on the new mattress and pillows yet, but had a great experience purchasing them!
December 2025
Steve our sales person was knowledgeable, knew exactly what we needed creating a pleasant experience.
December 2025
Joe was very helpful and patient. He is very knowledgeable about the different beds that Mattress Firm has.
