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April 2024 by Kitty Schaefer
Anthony was helped us was very sweet and let us take our time choosing the right pillows to go with the mattress I had already bought at Mattress firm.
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March 2024 by Richard Friedlander
Katie was extremely helpful and very knowledgeable in the selection of our new bed. Enjoyable experience.
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March 2024 by Birdie Gohr
They were awesome! Great customer service, fast efficient, & knowledgeable. Highly recommend!
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March 2024 by K Kenney
Eric was very friendly and knowledgeable. There was no pressure and no upsell. The store had a wide variety to please all sleepers. Highly recommend! Quick in and out.
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March 2024 by Zainab Khan
Arrived at the store and was able to get what I wanted and get it delivered. Great selection of mattresses with good prices. The salesman Alon was kind and courteous. Would definitely recommend.
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March 2024 by Jackie Weitzner
As always, Mattress Firm people and service are absolutely the best!
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February 2024 by Andrew Sierka
I haven’t bought a new mattress in 9 years…when I walked in to Mattress Firm not only was I greeted with a smile, but Katie was getting after it vacuuming the store!Katie went beyond the call of duty and provided me with a plethora of information and assisted me in finding the perfect bed that is going to fulfill my needs.She made the process easy, enjoyable and I would buy another 100 mattresses from Katie if I had a need for them…Long story short, if you’re looking for someone with extensive knowledge on beds and a passion to help people then you need to go see Katie at Mattress Firm!
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February 2024 by Greg Hamilton
Great service great manager
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August 2023 by Joe Breckel
My wife and I had to exchange our mattress. We knew it was going to be a big hassle. So, we reluctantly walked into the store to start the process and were greeted by Lori. She was awesome!!! She helped us pick out a new mattress and went above and beyond to get our other mattress exchanged. We are very happy with our mattress and even happier that we got to work with Lori.
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August 2023 by Joie Bednarik
Lamarkus was so knowledgeable, professional, and had great customer service. I came in with a lot of questions, and he made the process quick and seamless for my purchases.
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August 2023 by Brian Delaney
Alan was a great sleep expert. He was very knowledgeable about all the mattresses I was shown and did his best to find the best mattress for my needs.
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August 2023 by Diana Pierce Nelson
Lamarkus was great! He listened to what we were looking for and gave us several options.
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July 2023 by Kim Kelley
Lori was great, very helpful. I don't have the product yet but the customer service gets an A+ from me.
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July 2023 by Gayle S.
I was so excited after trying the Purple Hybrid Premier 4 mattress. I tested at a home show and twice at the Mattress Firm showroom. It was far outside of my abilities to afford at over $4,000 but I was told a refurbished mattress could be available at a discounted price. I saved for a long time and was told this mattress was finally available at $2,800 from the outlet. I had no idea they don't warranty from the outlet and I couldn't lay on it before I received it. The mattress I got has no support, it's lumpy and not the quality I experienced in their showroom. I was told I had to use it 60 days for it to be a good mattress but after 4 days I am in so much pain I can't last that long. It has brought back my sacroiliac joint disfunction, my neck and shoulders are in agonizing pain, and my head is killing me which also has caused nausea. I haven't slept more than 5 hours each night. I am stuck with this horrible trash and it's too heavy for me to move. I don't have enough money to purchase another mattress. I am going to sleep on a blow up mattress just so I can get some sleep and figure out how I am going to get rid of this horrible mattress. I look at my bed and I want to cry.
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July 2023 by Gayle Simmons
Alaan is fantastic. He went over and above to find my mattress and staying within my budget. He spent weeks doing it. He was determined to see me as a happy customer and he did it!!!!!!