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9AM - 5:30PM
26520 N Alma School Rd, Scottsdale
Mailbox Centers
“The primary reason I stayed at this facility so long was Charles. It’s sad he left. It used to feel like a trusted second home for my things, but now it just feels kind of like a commercial storage building with some employees. I’m sure the new staff is great, but I never got the chance to meet them or get introduced. No point in driving out of the way anymore, I’ll find something closer/cheaper.
Excellent beautiful building though, worked great for a few years, relatively fair pricing and safe surroundings. Easy access and move in / move out policies.
Hopefully the new staff lives up to the great Charles!!”
9:30AM - 3PM
14747 N Northsight Blvd #111, Scottsdale
Mailbox Centers
“The best service out of all shipping, print, office, stores. I went to 5 stores, all refused to PRINT 2 Envelopes for wedding invites I was missing. “It was worth it” for their $2. NOT HERE. They did they 2 invites for me, made it identical to the ones I had before and helped me save my issue with wedding in Invites. Veejay was awesome!!! (Sorry if spelt wrong).”
“I have been a tenant here for 2 years. I have so many clients that arrive and mention how cool the interior design is. Modern finishes, private suites and conference rooms, a kitchen area, nice bathrooms and lobby. Plenty of parking and even a nice lounge and patio. The friendly receptionists greet my clients and notify me that they have arrived. I'm very happy that I chose Lux location for my business.”
“I use this company to manage all my mailing needs. Currently I'm traveling abroad so I'm using them as a 100% managed mail solution. Their service works perfectly for me and I even had documents Internationally shipped to me and I had no issues receiving them. I love the fact that the only mail that shows up in my "Inbox" is legitimate mail. No more dealing with junk mail. I don't think I'll ever go back to receiving mail at my house if I ever return to America ? Highly recommend this mail service ?SIDE NOTE: the reviews calling out poor service when the company transition started, while this was somewhat true as of recently they have gone back to their amazing and super responsive service. Take those reviews however you like but I can vouch that service has been picture perfect for me over the last two months.”
“My experience here is always excellent. The staff are super helpful and efficient. And they never fail to have everything I need. They are my go-to for anything shipping.”
“Michael was very accommodating and helpful when he helped me with my fingerprinting needs. The process was efficient and straightforward and Michael was a joy to work with. He also made sure that other customers in the store were taken care of in an orderly fashion. I can definitely recommend this place for fingerprinting and other services.”
“I recently visited the UPS Store in Scottsdale and had an exceptional experience. The staff were incredibly nice and kind, going above and beyond to assist me with my needs. They informed me about their Amazon return services, which I didn’t even know they offered! Their helpfulness didn’t stop there; they also provided information on other services that I wasn’t aware of.
Their customer service was top-notch, making the entire process smooth and stress-free. I highly recommend this UPS Store for anyone needing reliable and friendly service. Thank you for making my visit so pleasant!
Feel free to adjust it as needed! ?”
“This review is for Doug, who helped me with returning my packages to headquarters after I attended a conference at the hotel. Doug was professional, efficient, and friendly. UPS is lucky to have him. Thanks Doug!”
“Title: Exceptional Service that Exceeds ExpectationsReview:From the moment I stepped into this UPS Store, I was met with hospitality that truly set a new standard for customer service. The team here operates with an efficiency and speed that's not just impressive, but remarkably consistent, ensuring that every visit is smooth and stress-free. But what really distinguishes this location is their unwavering commitment to going above and beyond for their customers.On multiple occasions, the staff has demonstrated an extraordinary willingness to assist, offering solutions that are both creative and effective, saving me time and hassle. Whether it's finding the right packaging for delicate items or navigating last-minute shipping complexities, their expertise and proactive approach have been invaluable.The team's warm and professional demeanor makes every interaction a pleasure, making it clear that customer satisfaction isn't just a goal, but a genuine passion. This UPS Store doesn't just deliver packages; it delivers a top-tier customer experience that's hard to find these days. A well-deserved 9/10 stars for setting the bar incredibly high!”
8:30AM - 4:30PM
18291 N Pima Rd, Scottsdale
Mailbox Centers
“This UPS store at Ranch Crossing/Pima is always great. They’re always welcoming and provide amazing service. We went to the store this time for notary services and they were fully prepared for our scheduled appointment. Julian and Ross were friendly, efficient and thorough with their services. We were very happy and appreciative of the staff.”
“Just moved in this end of town and boy am I grateful I found a friendly, helpful, efficient UPS store! Lack of customer service seems to be the norm around here lately, but new life was breathed into me by the friendliness of the folks here…thank you! They know what it’s all about.
Natalie and Jose are such a joy and rarity! My new place!”
“Great Service!! I’m so glad I found Postalmax today when I needed to overnight a fed ex package for morning delivery. Best part - it costs me less to send it from this store then using my own account! I don’t know how they do it but illl definitely be back!”
“Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never complaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.”
“The woman named Ayana who helped me was super nice and she personally packed up two large boxes of original art for me and everything arrived in perfect condition and was so well packed. She was great!
I always get so worried about shipping original art...”
“We have been using this UPS store for our PO Box and all printing/shipping/business cards/etc. needs for years and I can truthfully say that this is by far the best UPS Store out there! Sam and his team are super fun and helpful for all of our needs and always have a smile and welcoming greeting every time we come in. They treat us like family at this store and it goes a long ways! Thank you so much for all you do, Sam and keep being great as we will continue coming back for the services you provide and the friendly staff there to help us!”
“The customer service excellence! Especially Liam! He has helped me immensely and always willingly. He goes above and beyond.
Another employee is Haley. She has helped me also many times. Thank you for such great employees.
I have been a customer since you have opened!”
“The amazingly nice blonde lady I talked to today is the only reason I would ever consider using UPS again. The 1-800 number and website failed to be of any use. Please come here if only to support her.”
“Communicated directly with the staff via phone on 3 occasions, made an international shipping from Florida easy and stress free. Highly recommend! Friendly and helpful, answers their phone!”
“Amazing customer service. I had a heavy treadmill to return, and Scott at the store came out to my car brought the package in himself. I ended up having to wait 48 hours to return the product due to an Amazon issue, and Scott then picked up the 70lb package and brought it back to my car himself. He didn’t have to do all of that so I was extremely impressed with his customer service. Thank you again Scott!”
“I had a ton of paperwork to scan that needed to be organized perfectly. The Operations Supervisor, Paige Kunkel was so “on it”. She effectively and efficiently scanned a document the width or more of “War and Peace” (the novel). I was finished quickly without a page out of place. Thank you Paige and “The UPS Store”! You are appreciated!”
“Abbie was so helpful and friendly. She greeted me with a smile and asked if I had AAA and didn’t even know I would get a discount for that!! It’s rare to find someone great at customer service these days and Abbie has it in spades! Thank you Abbie!”
8:30AM - 4:30PM
28150 N Alma School Pkwy #103, Scottsdale
Mailbox Centers
“Lisa and her staff were very helpful and efficient. Our shipping experience was excellent. We had a very large piece of artwork to ship to our home in the Midwest. Finding a box for it was a challenge, but they got it done.”
“Mark was so very helpful to both me and my mom! He helped me get all my paperwork together and shipped off correctly and answered all of my questions! He was very quick and so nice! By far the best experience I have ever had at a post office ever!”
“Self service Amazon return was easy. It's to your right about 20 feet after you walk in.
On another visit, I showed up right before close and had a problem with one of the returns, so the gentleman helped me finish my returns a few minutes after close. I felt bad, but he did the right thing for customer service and I was grateful for that.
.... Printing is super expensive compared to FedEx. And they have a self printing desk but it's complicated compared to FedEx. The 2 options are a USB key (is it 2005??) or open a browser and find what you want to print (meaning you need to enter your email & password on a public computer.....no). So definitely avoid printing at UPS if possible.”
“The Staff at this location is always willing to help, whether it is with me needing to overnight a package or Return an item to Amazon they are always willing to help. The few times their has been a line, the staff respects its customers by keeping the line moving or manning two positions so where one is backing up due to someone completing a form, the other line can help keep the wait down.
The staff has always been polite and courteous and they always greet me by name and with a smile. I don't know how they remember that I had a package delivered so by the time I have grabbed my mail and am walking up to the counter, my package they already grabbed from the back and it is already their waiting form me. That is Service!!!!!
I highly recommend this location to anyone who want excellent service, delivered with that feeling of being welcomed and appreciated.”
“We have had nothing but great service each time we have dealt with employees at this store! I would highly recommend this location for any shipping needs you may have.”
“What an awesome experience. Rachael Haydok took care of our problem quickly and efficiently. It was such an easy process and she deserves a promotion, but please stay at the location. Thank you again Rachael.”
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“Brian is wonderful at Life Storage!! As a house manager of 4 properties, he is ALWAYS willing to help me out when in need. He’s professional, knowledgeable, and represents himself and the company with utmost care, consideration, and respect for his customers. Thank you!”