Macy's, a well-known department store established in 1858, operates over 740 stores nationwide and online. The Rogue Valley Mall location offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the variety of shoes, clothing, housewares, gifts, and furniture available in select stores. Shoppers often praise the helpful and attentive staff, mentioning employees who provide excellent service in departments such as lingerie, jewelry, and cosmetics. The store is noted for being easy to navigate, clean restrooms, and good deals on quality items. Many customers highlight positive experiences with sales associates who go above and beyond to assist. However, some mention that return policies are strict, and there are occasional concerns with staff communication. Overall, Macy's is valued for its wide selection, friendly service, and convenient shopping experience.
Had great experience today with Glenda she was vary helpful and pleasant… She had a great smile that made you feel she was very approachable!! Also Jeanette was pleaseant at check out!!
June 2024
We got helped by Jennette in the lingerie section and she was incredibly helpful. Fantastic service, very attentive and listened actively, even brought selections she thought we might like straight to the changing rooms we were in. Absolute 10/10 for her
June 2024
Professional staff clean could have used more stock
