Lowe's ProServices offers knowledgeable staff who genuinely care about customer needs. Customers appreciate the friendly managers and checkout staff, especially those who go above and beyond to assist with projects, such as helping find the perfect French doors. The store is clean and well-organized, with employees who specialize in different areas and provide helpful advice. However, some customers have experienced poor follow-through, like delays in getting quotes for vinyl fence installation despite repeated attempts. Overall, the store provides great service and expertise, making it a reliable place for home improvement needs.