Johnston & Murphy is a welcoming store known for its friendly staff and quality products. Customers appreciate the helpful and knowledgeable team, with staff members like managers and associates going above and beyond to ensure a positive experience. The store offers a great selection of clothes, shoes, and accessories, and even provides services like shoe restoration and laces replacement, often surprising customers with extra care. The store’s support extends to online orders, quickly delivering items when sizes are out of stock. Customers have praised employees for their cheerful attitude, personalized assistance, and willingness to help find the perfect fit. The store creates a friendly environment where both people and animals are welcomed, making shoppers feel comfortable. Whether shopping for a wedding, everyday wear, or seeking shoe restoration, customers leave satisfied and eager to return, highlighting the store’s excellent value, quality, and customer service. Overall, Johnston & Murphy stands out as a trusted place for footwear and apparel needs, with staff dedicated to providing exceptional service.
Had great support from this store when they did not have my size in stock. They quickly set up the online delivery and my order came in a few days, delivered to my home.
August 2025
This store was very welcoming to people and animals. They had a great selection of clothes, friendly staff, willing to help with their products. We will be back here.
July 2025
I had an amazing experience with the manager Cynthia. She greeted my husband and l with the brightest smile. She was personable, knowledgeable, and went above and beyond to find exactly what my husband was looking for. What a gem!
