-
April 2024 by Adam S.
Excellent service . Came in for a repair the owner was nice enough to do it in the spot .
-
March 2024 by Julie Shepard
Frank and his staff are great to work with and went well above and beyond to make sure we were happy with our purchase. Frank is very knowledgeable about his product and has great intuition when it comes to knowing what the customer wants. The store is in a great Scottsdale location close to shops and restaurants. We will definitely be back!
-
March 2024 by Jevonna J.
Greg is always helpful whether purchasing a new piece of jewelry or refurbishing a beloved piece. Highly recommended!
-
February 2024 by Darren G.
I went to Isaac to get my wife a gift for a milestone anniversary. I worked with Rime and she was fantastic. She showed me a lot of amazing options and helped me find the perfect gift. my wife was thrilled. I highly recommend Isaac Jewelers. Ask for Rime, you can't go wrong!
-
November 2023 by Tami F.
Rime was very helpful. My ring looked just like new after being repaired and cleaned.
-
October 2023 by Amanda Pereyra
I want to thank Frank for finding me , my beautiful Rosary bracelet, is super special , I love it ! Thank you so much ! Best place ever .
-
October 2023 by Stephen Stratton
BUYER BEWARE! I walked into the jewelry store yesterday and immediately went to the pre owned watch section. Good thing for me I am a watch collector and a very educated consumer. I feel really bad for the person that this shop is taking advantage of, it appears that this is their business model. I asked about a watch that has a definite current market value between $4,500 and $5,000 and when they told me that they wanted $11,000 I was shocked!!!! People if you are shopping here please do your homework as they are definitely going to try and rip you off!!! It is so awful in the watch community to see someone so brazenly out to take advantage of uninformed buyers!!! I can’t even imagine how often they take advantage of people and what they had the other pre owned watches priced. DO YOUR RESEARCH!!!!
-
September 2023 by Kimi Hanson
Frank and his staff are absolutely marvelous to work with! Frank personally helped me express my vision of my engagement band and wedding band to be a set that I will love for a lifetime! From start to finish, the process was clear, and I truly enjoyed it. We WILL return to Isaac Jewelers for all our jewelry needs!
-
June 2023 by Miri Wex
Thank you for all your time and patience finding me my dream ring!
Will send you all my friends and family ❤️
Special thanks to Greg,
-
June 2023 by Rupert Everton
I bought a Submariner here for $26.5k. Great deal!
-
June 2023 by Alejandra Fernandez
Simply the best Jewelry Store in Scottsdale and The Valley of the Sun! Best Rolex collection and Unique Diamonds I have never seen anything like this. Unbelievable service with knowledgeable, professional and passionate people working there. The owner, Frank Isaac designed my engagement ring. We are so lucky to have him as our personal jeweler. Frank and his team was able to let me try on multiple diamond options that I have always wanted to see and I had a great diamond quality discussion with Frank. He helped me to pick the right diamond for my ring. We trust Frank and we have being costumers since 2012. I love every customized piece he have made for us. I would highly recommend the boutique and to work with any of his staff members.They are patient and nice. THANK YOU FRANK!!!
-
June 2023 by beatriz ortega
I was at Isaac Jewelers looking for a chain for my daughter's 15th birthday and I loved all the variety they showed me. They gave me first-class service with great kindness. They have beautiful jewelry for all occasions.
-
June 2023 by Benjamin M.
A client of mine bought me a Momo watch from Isaac jewelers years ago when they had a location on the waterfront at Fashion Square, Mall. They only have one location now in North Scottsdale at Kierland Commons. My watch band had a faulty pin and I decided to bring it to the north location and have it repaired. They used a generic pin and charged me $15 and sent me home with my watch. The first time I put it on it fell off of my wrist immediately and hit the hard tile scratching the face and denting the case. I brought it back to Isaac jewelers in hopes of them, repairing it with extra linkage and hardware that I had from the original purchase. When they took the links off the watch and sized it for me, the first time they repaired it they left me a voicemail and said that it was $15 for the repair. This time they did not inform me of the price, so I assumed that they were repairing it at no cost because of the first experience. I have driven over 80 miles for these repairs. This time when I entered the store, they tried to charge me $60. They used all of my hardware and made up lies and had to call the owner. They said that the owner Frank would not allow my watch to leave unless I pay the full $60, or wait 30 minutes for him. I verbalized my disappointment and realized that they did not even clean the watch, and that the back of the case was not even tightened. The women in the store were very rude and I felt like I was being swindled. The security guard walked over while I was discussing my frustration with them and literally put his hand on his firearm, and stared at me. I find this unacceptable and extremely unprofessional. I paid the amount so that I could leave and never have a business transaction with them again! It's a shame because I was looking at another watch that fits within this line and collection. They will never receive business from me. I do not recommend Isaac Jewelers in Kierland Commons at all.
-
June 2023 by Andrew Kalmbach
A special “thank you” to Rime who patiently and professionally work with me to find the most special birthday gift for my wife. The service and quality are really outstanding. I would definitely recommend Isaac Jewelers.
-
March 2023 by Rami Sweis
One of the best jewelers in Arizona. Best selection of diamonds, designers and custom sets. Frank Isaac is a class act, and is should be your friend in the diamond business.
