-
July 2023 by Karl Leibensperger
Fantastic, truly wonderful assistance from Melissa.
-
March 2023 by C. Yee
Katie at Hughes Kitchen and Bath is amazing. She's incredibly knowledgeable and is happy to share her knowledge and experience. I called 7 different plumbing supply houses yesterday looking for a round bottle trap. No one had one in stock in the finish I needed. Then I called Hughes and got Katie. Not only did she discuss different manufacturers with me, she also went into welcome detail about why some bottle trap designs are more functional than others. She also offered great tips on maintenance. Luckily for me, Hughes had a bottle trap in the finish I needed and Katie made sure to check their inventory to make sure it'd be available when I arrived. It's been a long time since I've had such a stellar customer service experience. Friendly service is always welcome, but friendly and knowledgeable service? And going the extra mile? Just wow.
-
March 2023 by Marisa Del Savio
Hands down Ashley is one of the most knowledgeable and customer focused advisors. We live in Maryland and wandered in here and left with a quote for a sink, faucet and pot filler and a few other products related to our kitchen reno that we hadn’t yet thought about and a few days later decided to go with the quote. Ashley gave us a lot of flexibility with price by making cost effective suggestions. Could not be happier with the expertise and service. Thank you!
-
March 2022 by Lisa Tamillo
Work with Katy, she makes you feel like family!!
-
November 2021 by Teresa D.
I wanted to replace my home's toilets with the Toto brand and reached out to Brian Roberts at Hughes. He was friendly, quick to return my calls and answer any questions I had. Between Brian and Karee Polikoff, they helped me pin down the right models based on my requirements and feel confident in my choices. Brian communicated with me regularly as to the progress of my order and arranged for delivery at my convenience. I couldn't be happier with Brian and Hughes Supply, as my expectations were exceeded!
-
January 2021 by Dexter Z.
A strong supplier for plumbing and a bunch of various things. As a general contractor I really appreciate Tam and the team up at the showroom as they are very sweet and knowledgeable! Definitely recommend them and will continue to do business with this location. Great work guys!
-
December 2020 by Ryan C.
These folks are awesome. Katy at the front desk 10/10 in terms of helping me sort out a plumbing issue over the phone and with a Home Warranty company. Whoever her boss is GIVE HER A RAISE!!!!
