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August 2024 by Amanda H.
Is it possible to give 0 stars? This place was AWFUL. I asked for a car wash with vacuum / light cleaning on the inside.
The salesman (Caleb) told me he would give it to me for $200. I pointed to the sign and said "I thought it was 45 dollars". He said that was only for the outside, the inside was 110. Shows me a paper with the pricing, says I need a wax (apparently there's no options for a cheaper wash even though I asked multiple times...), says he's giving me this great deal, he'll throw in XYZ for free. He spoke fast and there wasn't anyone else around to speak with. He kept telling me the signs weren't accurate and he's the manager (?!?!?!) so he can name the prices. I'm a female, young and I was alone.
We get to the "register" outside and he says that since it's such a good deal he's unable to override the pricing and now it'll be $229. I know at this point I'm being scammed so l say no, find me something cheaper. Suddenly he's able to override the pricing and give it to me for exactly 200 dollars. I felt bullied and he kept telling me there was no way to get a wash for cheaper… throwing around his “manager” title constantly.
40-ish minutes later my car was done and it was the single worst car wash l've ever gotten. My toddler could have cleaned my car better. The door had a huge white mark on it that came off with just my finger, wheel wells were filthy, the seats and floor mats weren't even vacuumed, and there was a giant handprint on the door. They also spilled something in my drink holder and it wasn't even
cleaned(so sticky!)
It's a shame because my parents have used this car wash several times and somehow the exact same wash (but done better) is around 60 dollars but mine was $200 and absolute trash. If I wanted to get ripped off, there's plenty of other car washes I could go to. If Caleb tries to assist you, RUN.
What a joke.
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June 2024 by Tracey Anderson
They always do a very nice job on my car.
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May 2024 by Lisa Poll
Fast and friendly!
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May 2024 by Paul Mendoza
I was employed at fountain hills location and unfortunately after the first day. My vehicle broke down I didn't have any other mean of transportation so 4 weeks go by and I worked full day and when I called to inquire about my check they said I only worked one day and that hours i worked covered my work shirt they provided me mind you it just a T-shirt that cost me full day pay I worked 8:30am left at 4:30pm when I call now they leave me on hold for 25 min . Pick up and terminate call very unprofessional. I hope this gets
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May 2024 by A G
Don't let them upsell you on anything. If you want a car wash, just get a car wash. Any extras are useless, you won't get your money's worth no matter what service you get as they never do a thorough job. I was home before I realized they hadn't even bothered to wipe the chalk writing off my car window.
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March 2024 by James Brooks
The vacuum hoses are constantly falling. The employees are friendly and helpful.
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March 2024 by Brian Collins
I just went through their drive thru wash, and it scratched the roof of my car and my left two tires. I just got this car a few weeks ago and am extremely disappointed that going through this car wash caused so much damage.
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February 2024 by Rakesh Trivedi
Highly unprofessional way of car wash, customer has to tell what to do.
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February 2024 by Natalie Campos
What a scam! $21.00 for a basic wash & then they add $1 for an “oversize” charge. I drive a Honda HRV, the only cars they don’t charge the oversize charge is on a sedan. I’d rather give that $1 to the people drying the car down. I complained about it with no result.
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January 2024 by Sam Reda
Terrible
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January 2024 by Sam R
Beware of this place and the toothless employee who tries to sell you on an $800 car wash because you're female with out of state plates; then proceed to say "these are Scottsdale prices". Shame on you for trying to take advantage of people, and shame on you for thinking you can speak to anyone the way you did. If you needed money to buy new teeth, you should have just asked. I doubt you could afford an $800 car wash, let alone an $800 car.
And don't even bother with management because they don't care or respond. Go anywhere but here.
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January 2024 by Linda H Berghold
Chris & Caleb are outstanding. Friendly, helpful, professional.
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November 2023 by trawler 888
over years the service has gotten worse. now the staff just dont care and do the bare minimum and wont even talk. wont be coming back
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November 2023 by M
They do a great job here
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October 2023 by Linda Armstrong
My husband and I own SUV’s that are several years old and were in need of major detail work. We took our vehicles here and they washed, polished/waxed the exterior, removed the haze from the headlights, vacuumed & shampooed the carpets and did a complete leather treatment. They did an amazing job, and our vehicles look brand new! We highly recommend this facility!Services: Headlight polishing
