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January 2024 by Craig Miller
Booked appointment online.Arrived; couldn't find a place to park. Parked illegally.Even though I received email confirmation of my appt, store had no record of it. Explanation from employee at store "It's the worst system in the world".Won't ever try Firestone again.
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January 2024 by Nancy Walter
My tire light came on, so I headed to Firestone & they check tires FREE.
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January 2024 by Marlene Fiedler
The work was done on time and good quality tires at a good price. Reliable work and quick oil change was done.
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January 2024 by Mark Winston
I had a flat tire (nail) the day before New Years. I called the store at 1:30 in the afternoon and the manager said he could get me in if I was there in 30 minutes. I made it to the store and the Manager was very helpful and personable. They got me, did the work, and got me out very fast. Highly recommend!!
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January 2024 by Thomas Galvin
Great service
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January 2024 by Jayne Brenna
I brought my car in for service, oil change, tire pressure, etc., and I told them I was getting error messages that my windshield washer fluid was low so would they check that out. As I was driving home the error message about the windshield fluid came on again. I drove over there and asked them about the error message. I spoke to “Joe” who looked at me like I was crazy and he said there was no “sensor” or code to check or clear. He said that the message is triggered by the fluid in the reservoir and if the fluid was full the message was some other problem and he would change me to check it out. I was really upset and said that I should not have to pay more when I specifically asked them to check the error message in the first place which they obviously did not do. This was my second chance for these guys and they failed again. I couldn’t believe that he yelled at me instead of just checking the issue again. I’m an older woman and this guy “Joe” treated me like I was an annoyance instead of a customer asking for help.
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January 2024 by Mariah Duncan
Keith is absolutely great!! I had a horrible experience at a different location; Keith was able to get me in the following day to take care of my concerns, was very helpful, kind, understanding and communicative! I will without a doubt be back to this location and probably only this location!! Technicians were clean and respectful of my car. Overall excellent experience!!
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January 2024 by Scott Stevens
I had a 9am appointment to get 4 new tires. They didn't even start working on the vehicle until 11am. What good is an appointment, if it will not be kept??
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December 2023 by Scott K.
Treated my Mom like crap after she came back a day after bad work was done. Stay away from these rude clowns, they do not stand behind their work.
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December 2023 by Jayne B.
I had taken my car in for an oil change and I asked them to check my error messages because I was getting an error every time I drove that the windshield washer fluid was low. As I was driving home after the work lo and behold the error message came on that the fluid was low. I returned the next day and I spoke to a "Joe" who told me that they would charge me again to look at the problem they were supposed to have fixed and that I had already paid for! When I objected he proceeded to chew me out claiming I brought my car to be checked but never had anything fixed...? What?!? I will never go back and I don't recommend that anyone else should either. Poor customer service, treated me like dirt and didn't offer to make sure they did fill the fluid.
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December 2023 by Forrest Bennett
Awesome shop! Nate is an excellent manager! I highly recommend this place to anyone needing service, or just a second opinion.
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December 2023 by Erik Paul Leff
My battery straight up died out Sat evening... luckily it was in the parking lot right in front of Clancy's Bar with the Firestone garage right there. I came back early Sunday morning & Keith was excellent!He provided jump box to get the car started & was able to test the battery. Super friendly & knowledgeable. Ultimately, the battery needed full replacement. Thanks again very much Keith & Firestone.
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November 2023 by Pat Infante
Nate bailed me out of a jam I got myself in with a tire. Will use this Firestone for all of my future tire needs. Thanks.
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November 2023 by Rudi Nieves
Had an alignment and tire balance done, but the vehicle still drifts and shakes at a particular speed. I didn’t know if the tires needed to be balanced or if it needed an alignment, but they did both without confirming the issue.When I went back to finish paying for services some employee wanted my social security number and told me I had to pay in cash.
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October 2023 by Mariela Mejia
I wish I would've read the reviews on this place before I stopped by. One thing you should know, NEVER go to a comercial tire place for a simple tire plug.I was driving and my tire light came on. I went to put air in my tire and notice a nail. I didn't have time to go get it plugged cause I was with my 1 yr old son. So I waited 2 days. To my surprise it was a really slow leak , no air had came out in those two days.Because I have my son, I looked for the nearest tire repair place. Omg. The worst experience ever. I walked in and they thought , oh here comes a women with a child that knows nothing about cars.They took the nail out , to only then tell me they couldn't fix it and I would need new tires. I refused it and told them they need to figure out a way, so the guy tried to jam the nail back in so I could leave. I asked them how was I supposed to drive !?? Now the tire is completely flat!!! Joey the front desk guy said , well get it towed ! Get it towed ? With my one year old ??? I got there at 8 am and left at 10am. They "patched it" and put enough air for me to leave. I barely made it back home..... Tesla employee sent me pictures of what they had done....