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February 2024 by Ed Momeni
Don't risk it if you must get a good night rest for your next day, my cousin stayed there in february couldn't sleep all night air conditioning noise shower upstairs smoking smell 4am in the morning , he made reservation 4am at another hotel and checked
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February 2024 by Larry Butler
Janae provides AWESOME customer service!!Safety: QuietWalkability: Everything close
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December 2023 by Tisha Crabtree
Yvonne was fantastic, she made sure we were taken care of, it's clear to see she really cares. Rooms are nice, clean, and everything works.
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November 2023 by marco santori
The worst hotel! Very dirty and stinky. Customer service is terrible. The kitchen is useless. Breakfast is just coffe and granola
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November 2023 by Justin R
This isn't the worst place I've stayed and it isn't the best. It is a place to stay, that's for sure and you get what you paid for. The outside looks nice but the rooms are pretty rough on the inside.Either the walls are paper thin, or they just had their TV blaring late into the night. The floors didn't have a clean feeling. The counter tops all had exposed particle board edges so as I walked by, it often caught my clothes and caused some snags.The bed wasn't mounted to anything and if you sit on the foot of the bed to heavily, it will lift the bedframe up from the floor. Most of the furniture was worn in well. While the linens looked clean, there was little gray fluff balls all over every white linen.The shampoo/conditioner/soaps given in the room were lacking though you can ask for more. You get one bar of soap for the sink and a facial soap bar, but no body soap or other bar of soap for the shower, so I had to go between using the soap for the sink, then take it into the shower, and then out it back at the sink.The breakfast was not the worst I've had. But it is generally a muffin or breakfast bars with coffee.The staff was very friendly and accommodating and the location was not too far from a good majority of restaurants within a 5 minute walking distance. The staff are what brings the rating up. I didn't have any bugs and the room didn't smell like smoke.
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November 2023 by Twyla Smith
I currently stay at the Phoenix North location and I’m so impressed with the room and staff. They are friendly and helpful. Nice and quiet inside. No issues or problems. Great place to stay.Safety: I truly feel safe here.
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October 2023 by Consciouslyled
The staff are very helpful and do their best to get you the best deals. Big thanks to Evo for helping me with the truck. She went out of her way to make sure I was taken care of. Staff are respectful and they don’t tolerate negativity.Safety: QuietWalkability: Cheesecake Factory, Zinburger, Fabletics, steak restaurants and other clothes stores.Food & drinks: Next to Scottsdale Headquarters (lots of good restaurants and clothing stores) also Kieran’s Commons. Great location because access to both 101 and 51 highway. 20 mins from Old Town Scottsdale
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October 2023 by Collin Maakestad
It's 1 am just woke up to a two inch roach crawling across the bed did not want to stay at the facility manager refused to put me at a different one accepted second room walked in to toe nail clippings all over the floor place is absolutely disgusting it's infested with roaches front desk employee tried her best not her fault can't believe the manager wouldn't accommodate.
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September 2023 by irene horn
The extended stay America on North Scottsdale Road is the only hotel I'll stay at when I go down there my pet loves it she gets adored by all the staff staff is always very
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August 2023 by Brenda Elder
Watch out. This place is a scam. I wasn’t sure how long I would need a room so I booked a week while getting repairs in my house done. Omg! Broken furniture I tripped over. No shower. The shower water was a fast drip and scalding hot. Sink in bathroom didn’t work. Screaming kids next door. Toilet ran loudly all night so no sleep. No one at front desk to complain to. Next day when I finally reached someone they were not accommodating and rude. I wanted a refund for the week because of their horrible services. Nope no refund. I had to find another hotel, lost money and went to work dirty with no sleep. Don’t let this nightmare happen to you.
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August 2023 by jason jarvis
The A/C in my room could have been a little cooler, but not to bad overall. It was 115 degrees that day so I would think most A/C units had hard time keeping places cool.Rooms: Nice and clean and you have a stove top microwave and full fridge and sink in kitchen.Nearby activities: There is the Scottsdale Quarter, Kirkland Commons, and many other shopping and dinning spots nearby.Walkability: Walkability is great. Everything is close and even a Shell station right out front of hotel. Many many dinning and shopping areas within walking distance.
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August 2023 by Dave Moore
Cheap rooms. Quiet environment for most part. There is no pool at this location. Don't know why there is a picture of a pool.
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July 2023 by Jason C.
No stars at all, just a dump collecting money from drunks, drug addicts, the elderly and mentally ill. The staff is lead by a woman better suited to run a prison ward. The rest of make staff stink of bad breath and marijuana. The rooms are outdated and filthy. The laundry is filthy and generally only half of the machines work. The elevator is broken on a regular basis. The police circle the parking lot regularly as the drugs used and sold there are out of control.
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July 2023 by The Beet Farmer
First of all, I want to say these rooms are very clean and nice for the price and location. This area I do a lot of work in and most hotels are extremely overpriced. This location is a great deal and has great service. Dav is the man! He is so nice and friendly, he is the reason I’m choosing this location from now on. Thank you Dav!
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July 2023 by Jason Heier
I visited the Kierland neighborhood for a weeklong research conference which was held at Kierland Resort and Spa. By staying at the Extended Stay, I saved more than one thousand dollars. My small suite was clean, quiet and comfortable. The area is close to nice restaurants and high-end shopping. The staff including Oscar and Dab were very friendly and helpful. Great, friendly place to stay.
