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“Nic Eldredge made the loan process surprisingly painless—which feels like a miracle considering mortgages usually rank somewhere between doing taxes and going to the DMV. He was responsive, knowledgeable, and somehow managed to keep everything moving without us losing our sanity. If all loan officers were like Nic, people might actually *enjoy* getting a mortgage. Highly recommend!”
“A five star salute to Ipsita with Desert Financial on Via Paseo del Norte. She was a fantastic Heloc Sherpa for my clients. Outstanding and focused customer service.”
“I was helped by the teller Lise Garcia at the Hayden Osborn branch she is so kind and helpful and very knowledgeable always answering my questions. She always goes above and beyond.”
“MADE A PAYMENT ON A DESERT FIN CREDIT CARD AND I WAS 1 DAY LATE. ASKED NICK IF HE WOULD INTERVENE AND ASK FOR HELP ON LATE FEE. HE WENT WAY OVERBOARD IN HELPING ME ANS GETTING THE FEE WAIVED. HE HAS HELPED ME AT PRIOR TIMES WITH NORMAL TRANSACTIONS AND WAS ALWAY VERY HELPFUL AND FRIENDLY. YOU NEED MORE PEOPLE LIKE HIM. HE IS A BONUS TO DESERT FINANCIAL.”
“I did my car loan through Global CU and it was the best auto loan experience I have ever had. Just simple, smooth, and easy. I usually hate doing things like this because it is such a hassle. Highly recommend! :)”
“I first joined Credit Union West when it was Luke Federal Credit Union and it was on Luke Air Force Base and was for Federal Employees only. That was back in 1971-72 when I first came home from VietNam and I bought my first car through them, a 1969 Roadrunner. I have had some money difficulties throughout the years and had to drop CUW but as you see I keep coming back. Through the years they have moved from a little wooden building on Luke Air Force Base to Offices throughout the Phoenix Area. Whenever I need anything I go to Kierland and speak with Victoria who is very knowledgeable of the CUW policies and she without a doubt has personal interest in her everyday dealings with the public. She is very cordial and as I had mentioned very Knowledgeable.Thank Victoria for your help and your knowledge, you are a great asset to the Kierland office. Oh did I mention that the Kierland is small and Personal.”
“I can't say enough great things about my lending experience with TruWest, especially thanks to Paul! From the very beginning, Paul went above and beyond to make the entire process smooth, transparent, and stress-free. His communication was excellent, he was always available to answer my questions, and he made me feel like a priority every step of the way.
In a world where great customer service can be hard to find (almost completely obsolete) + my TERRIBLE experience at North Scottsdale Land Rover, Paul truly stands out. His professionalism, attention to detail, and genuine care for the customer made all the difference. I would strongly recommend anyone I know to work with Paul on ANY loan! You will be in the best hands!”
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“Briana is literally the best person I’ve ever dealt with in the finance industry, and I own a business so that’s saying something. She helped me out with my needs and even helped me out with questions regarding the app. Absolutely amazing personality and super experienced! Thanks so much!”