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November 2023 by Rick Davider
I have been a customer at this location for over 7 years. The main reason why, is Nick. He is a superior Manager and it shows in his people. Outstanding service. Nick is very passionate about doing the right thing. He is a true professional. The prices match the service. Very reasonable.Services: Auto detailing
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November 2023 by Jasmina Alilovic
⭐⭐⭐⭐⭐I recently had a fantastic experience at Cobblestone Car Wash. The service was top-notch, and the staff was incredibly helpful and friendly. They went above and beyond to ensure I was satisfied with the results.The establishment itself was impressively efficient. I was in and out in no time, and my car looked amazing. The attention to detail really stood out.In terms of cost, Cobblestone offers great value for the quality of service they provide. It's clear they take pride in their work and strive to offer fair pricing.What truly sets them apart is their willingness to help. If you have any questions or need assistance, the staff is always there with a smile and ready to assist. This level of customer service is truly commendable.I highly recommend Cobblestone Car Wash to anyone in need of a reliable and professional car wash.Services: Scratch removal
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November 2023 by Insane Slime
Nick and Martin were amazing! They have a great crew with amazing customer service. Never hesitate to ask if you have a question or a problem. 5 stars for sure.Service: Auto detailing
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November 2023 by Brad Q.
The girls at the front desk were great but the car wash itself was terrible and rushed. When ask to fix the issue, the issue wasn't fixed.
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November 2023 by c ladlemaker
Be sure to do some research before having your car detailed here.I hate to write a bad review because all the employees at this location were very friendly and kind. However, the cost of a car detail at this business is exorbitant. I was charged over $450. My husband feels I was taken advantage of. I did some research and discovered that no other business in town charges as much for a car detail. The most I could even find was $300 for the same thing as what was received. Hence my warning above. My issue is NOT with the employees but with the policies of the company itself. We have been getting our car's oil changed at Cobblestone for over 10 years. When I am the one to bring the car in, I am charged for unnecessary things (unlike my husband and son). I have always taken the blame for this because I don't know much about cars and I acknowledge that it is easy for people to talk me into things. However, we will no longer be back. We just can't afford it.
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October 2023 by Jose P.
Bought several car washes to utilize when I need them but have had trouble with the codes Attempted several times to engage with customer service but the response time if any, is horrible love their cleaning service but customer service is dreadful Careful if you have a problem they just don't respond
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October 2023 by Alannah Moseley
I honestly don't know what "cleaning" is included in a 39$ "Platinum" car wash. Maybe that's just the base and you have to pay extra for the noticeable items. I am at a lost for words. It wasn't busy, and there were 4 guys working on the car. When I got in I asked the guy to hand me his towel and he just watched me clean the console as it was sticky and filthy. Look at the photo.
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October 2023 by Bita R.
I had some issues with my account and the general manager, Nick Abu-Taha, at this location was very friendly and professional, and spent a long time to fix the account issue on his computer. I appreciate his time and how he went out of his way to make sure my issue is resolved. I will keep going to this location and would recommend them. Thank you.
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October 2023 by Alanna W.
was in to get my car washed. Un known to me I got signed up for a service. I don't want or need any service. the first time I knew of this was seeing a charge on my credit card. was told by my credit card this is a reoccurring charge, contacted cobblestone they say they will credit my charge my question is For What!.? no response from them! Beware going to cobblestone you might get more than you want!!!!!
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September 2023 by Madeline Fiore
Cobblestone is by far the BEST car wash around!!! This location in particular has amazing customer service!Lilly is always super friendly, happy, and helpful to get us taken care of quickly and efficiently!The GM, Nick, also was really quick to help us with a membership plan change when we needed to add another car on. He was also very knowledgeable about all of the options and very friendly!At first it was the free popcorn that got me… ?? now it’s the customer service and quality of clean that keeps us as happy customers time and time again!
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September 2023 by Vincent Fiore
In addition to Cobblestone Auto Spa having the best car washes in the valley, the customer service at the Hayden Rd & Frank Lloyd Wright location is especially phenomenal. Lilli is extremely nice, has always greeted us with a smile and is very knowledgeable about the different options and specials that Cobblestone offers. The GM, Nick, was great in helping us get our monthly unlimited car wash membership added to our family plan. Very thorough and professional customer service all the way around. Come for the free popcorn, stay for the spotless car washes and awesome customer service from Nick & Lilli!Services: Auto detailing
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September 2023 by marcia ahmed
I needed serious dog hair removal! I owned a St. Bernard and my truck was covered with thick layer of dog hair. It was so terrible my (black) carpet was now the same color as my gray upholstery. I took my truck to Cobblestone to make an appointment to my amazement they were able to take me right then. They had my truck for a couple hours. They gave me a premium wash, did the carpet and upholstery. My tuck looked so amazing. I wish I would have taken before photos but did attach an after photo and wow I have black carpet again!!!!!! Wonderful staff will definitely recommend. Thank you so much!Service: Auto interior vacuuming
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August 2023 by Google user
Cobblestone is by far the BEST car wash around!!! This location in particular has amazing customer service! Lilly is always super friendly, happy, and helpful to get us taken care of quickly and efficiently! The GM, Nick, also was really quick to help us with a membership plan change when we needed to add another car on. He was also very knowledgeable about all of the options and very friendly! At first it was the free popcorn that got me… ?? now it’s the customer service and quality of clean that keeps us as happy customers time and time again!
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July 2023 by Blake Hermann
Got my car washed about an hour ago at this location. Got home and noticed they hardly cleaned the interior seats or anything. I bought the unlimited package and was given the "top tier" wash today. Re thinking this whole unlimited thing and might just stay with my mobile wash guy. Pictures attached of their "top tier wash"Seats had dust in the joints, center console hardly whipped absolute joke of a car wash.
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June 2023 by Nicole Costello
I’ve been to a ton of Cobblestone’s but will definitely be coming back to this one! There was an issue after I got my car washed and vacuumed and Nick the general manager was the best! He helped me resolve the issue, and I really appreciated his efforts and thoughtfulness to make things right. He is the reason I will continue to give this Cobblestone location my business! Thank you Nick!Service: Vacuuming
