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October 2023 by Kirby Bellow
Worst customer service I’ve experienced across any company/industry. They charged my card for 6 months after I canceled my membership o in March 2023. It took them over 3 months to give me a HALF refund (3 months). Now, it has been 4+ weeks trying to get the rest of my refund (the other 3 months). I even provided their cancellation email dating back to March 2023.Also, Clean Freak please don’t comment on my post, just read the multiple emails from me. Thanks.
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October 2023 by Kristine Rizzo
DO NOT SIGN UP FOR THE MONTHLY PROGRAM. I have moved and cannot use my membership anymore. I've emailed multiple times - ignored. No one ever answers the phone. I drove all the way there only for the manager on site to tell me that they have no way of cancelling my membership - that I have to email to request it be cancelled. I explained that I've already done that. He told me there's nothing he can do.
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October 2023 by CoDy Henkel
Terrible customer service experience. Showed up. Paid cash. Got halfway into the tunnel for the car wash and they told me that I needed to back my truck out because it doesn’t fit. I said OK no problem where do I get my refund? They told me that the person that can give me a refund isn’t in today and I need to call someone. Got the number from them and called it. Went to an answering machine like five times. Nobody helped me out. So they took my money and I didn’t get a wash... Total waste of my time and I will never be coming back here and neither will anyone I know. Terrible experience.
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October 2023 by Jaelyn Arriaga
I typically don’t review any locations but I guess I understand now there’s a first for everything. I Had a great service here once again. Employee named Gannon was extremely polite and helpful. I see him time from time when I pay a visit here and it’s always a pleasant experience with him. He brings off such a bright and positive energy. I’m glad to still see young individuals with such strong motivation for success. would recommend this location to my family & friends nearby.
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October 2023 by Frank Sales
Friendly helpful people. Free vacuum/air makes for a very satisfactory "quicker" allowing one to keep ones vehicle looking clean at all times, in and out, for a paltry eight bucks and a dollar's worth of elbow grease!!!
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October 2023 by Mima susanna
Not good. I went back for a redo and the wash didn’t remove several areas of dust. Trust me the car wash at Costco is way better
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October 2023 by Jaelyn A.
had a great service here today once again! Will definitely come in another time. Employee named Gannon was extremely polite and helpful. I'm pleased to see such a young individual with strong positivity even throughout the hot seasons Arizona brings. I know I myself, certainly couldn't haha. Will recommend:)
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August 2023 by Jazmin
You get what you pay for. Very cheap towels to dry your car, you have to use at least 5 or 6 for a small car, thats how cheap towels are, the wash is not the greatest. What is more disappointing is that every time we go, there are no clean towels to use. I always have to ask employees, but they dont even care to check, trash can bins are always at full capacity too. Is just messy.
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August 2023 by Chris Tingom
This place has the best vacuums of any car wash I’ve seen in Scottsdale.
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August 2023 by Meggie K.
Kind workers. However the wash ripped out the weather stripping on my roof and took out my driver side mirror. Yes, it was extremely clean but I think something in there was too extreme because my car should not get busted from a drive through wash. Good prices though.
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May 2023 by Joe Simon
Does the job. Exterior only. Free vacuum's on the side of the building. Attendant always at pay point and drive through entrance.
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May 2023 by S P
It's fast and easy and you get a 2nd free wash on your receipt ticket with some washes. It's a good wash.
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April 2023 by Sam F.
If I could leave negative stars I would based on my most recent customer service experience. I visited the car wash after work and they were doing some sort of repairs. The guy told me I could come back tomorrow for a complementary car wash and they should be reopened. I visited, and the person they had assisting said he was from the Chandler location and knew nothing about that, made me wait a good five minutes while he went somewhere else (I assumed asking a manager) and then came back and said "well that's not the case so there's nothing I can do. I'm from another location".... and he had me back out on the car wash.
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April 2023 by Nancy Reale
This was the cleanest my tires have been since we personally scrubbed them 2 years ago! I went to the one on Shea Rd. There was dirt left on rocker panels and lower rear tailgate. The vacuums, towels and air gun were helpful in detailing my car. I'm editing the review: my husband found places where the car wash was too rough on the body of the Prius, pushing panels. He brought his truck to the one on N. 16th St and he reported it was the roughest car wash machinery he's ever experienced. He recommended I not take the Prius back. ? Better try it for yourselves.
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April 2023 by Sudipto Bhowmik
Prices have kept shooting up and the vacuum equipment fall apart at some of the bays. They do not provide free lint free cloths unlike other places. Give them a missServices: Auto interior vacuuming
