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November 2023 by Nathan M.
Paid my bill online base rate with taxes got a receipt from them that was triple what I paid for it and they were completely unavailable. Never had this experience before very strange. Here's copy of receipts to back up claim.
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February 2023 by Enrick Earle
I was in Scottsdale for about two months and my experience with Josh and team at this locations was beyond exceptional. Josh, in particular, was able to assist me with multiple issues that came up and made my experience renting a car(s) with Budget headache free. Appreciate everything and will absolutely be renting from Budget again if this is how customers are treated. Thank you.
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January 2023 by Ellen V.
We had trouble with a car that had a cracked windshield. Josh was great about giving us a new car quickly and efficiently. We really appreciated how he took care of it. We have rented cars from him for several years and have always had an excellent experience.
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January 2023 by S J
Super convenient, thank you for the great & efficient service guys!
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December 2022 by robey H
The car was not the type I expected and it was not very clean. I was in a rush so I didn't make a fuss. The fast break feature us amazing.
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April 2022 by Daniel Fogel
Amazing personal service from Josh at the Double Tree Scottsdale rental counter.
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March 2022 by Jeff A.
I had a superior experience dealing with Marcos & Joshua.I would deal with them again in a heartbeat.
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March 2022 by Jeff A.
I dealt with Marcos for 4 months & Josh for two. They were both really great. I recommend this location highly.
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December 2021 by Katie Wallace
Incredibly easy process and Marco was a very helpful and friendly manager! Cars were super clean and well serviced.
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November 2021 by Bluie Blue
Josh Nassif assisted me with genuine care when I was having a problem with a car rented from the airport location. He explained in detail my options, and helped me choose the replacement car for the rest of my stay. I wish I had rented from him in the first place. He was so kind to everyone in line in front of me, as well. He took the time to answer all of my questions and got me into a better car. Thanks, Josh!
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November 2021 by Brandon Geerhart
Mr. Nassif took care of my issue with my vehicle without any hesitation and with professionalism. Working with great brevity and discretion. I never leave a review for anything, but I had toWrite this one.
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October 2021 by Jon Mendoza
Very good customer service at this location. Josh took care of my rental and return with efficiency. The office is inside the hotel.
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July 2021 by Gene B.
The manager at this location was able to get me into a mini van by transferring my reservation from the airport to the Avis/Budget location on site at the resort. Saved me on money and time. Very pleasant & knowledgeable manager at the office.
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July 2021 by Margaret E Turner
So many have closed in Az.
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January 2021 by Tad Conrado
When all other nearby Budget/Avis locations failed tremendously, Josh came through and got us exactly what we wanted. Excellent customer service and a very personable owner. Highly recommended!
