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October 2024 by Nicholas Sample (Controversy Jerky)
Always clean but always expensive
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September 2024 by Star Gazer
Outdated shop with Expensive prices compared to Fry's, Albertsons, Safeway. They have not improved their shop and have not improved prices. Staff is nice.
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July 2024 by T0MMY The Bartender
Of the stores in our neighborhood, we enjoy yours the most.#16. Your prices at checkout are very accurate, especially the discounted items. The self checkout machines are a bit "fussy", (eg,they don’t accept older $100 bills) but that is OK, because your courtesy clerks are so nice and friendly adjusting things that go wrong. Thanks for empowering your workers to be themselves. They make decisions in a very pleasant way to keep the customers happy. Most of the associates, Amanda, the endorphin runner guy, the nice gal produce manager, and Bob make us feel valued as customers. The store is very well maintained with an ez layout. The pizza is great, as are the associates who make them. We also really like Paczkis season! Thanks for making us feel welcome and appreciated.
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March 2024 by S J
Love the staff & the location. Great little neighborhood grocery store
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March 2024 by LRyfo Gryfo
Easy in, easy out. The staff is helpful (my experiences).
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March 2024 by Taylor
Tonight I went to our local Bashas on MacDonald Rd tonight (2/23/24) and witnessed the most appalling treatment of customers I have ever seen. The manager Steve was running self check out was telling elderly customers to go competitors stores, telling them he cannot and will not go look for items in the back. Told several elderly ladies to “Hurry up” and “Just leave already” and my favorite “I don’t care if you go to Walmart, go” He invaded their personal space, trying to intimidate these customers. I spoke to a few employees asking who he was and they all said he is the manager and is absolutely awful, creates a hostile work environment and there are several complaints about him and nothing gets done about it. I asked the employees for the corporate phone number because I wanted to lodge a complaint. Something I have never done but I feel compelled to after the audacity this “manager” has.I am an Arizona native and bashas is our local grocery store. Bashas is employing a tyrant that employees complain about, that customers are verbally abused by and I don’t feel that is what our local grocer wants their residents and shoppers to feel.This Steve told an older black man after the gentleman already paid for groceries that he needed to shop somewhere else when he asked to purchase stamps.Bashas YOU need to step up and not only provide better service for your customers but for YOUR EMPLOYEES!! I believe in every employee handbook it explicitly states they have a zero tolerance policy on harassment of any kind.SHAME ON YOU BASHAS IF YOU REALLY ARE LOOKING OTHER WAY WHEN SOMEONE IS BEHAVING THIS WAY.I hope I get a response to this and I hope you do right by your employees and your paying customers.
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January 2024 by Christina C
We used to shop at this store often, but we will never return, and we will make sure we tell everyone how they treat customers. After school today, I took my son in to grab items for dinner, and while we were at the self-checkout, the cashier at the register near us kept turning around and staring at us. I thought it was weird, but I let it go. He was checking out a customer, and out of nowhere he turned around and looked at my son, and he started berating him in front of all of the other customers. He accused my son of using the f-word, and then he proceeded to tell him, "That is not allowed in this store. Do you know what that means? It is an intercourse word, and you can't say that." Then, he turned around and talked to the customer he was helping about it to further humiliate my son. First of all, this man was looking to go after a teenager for any reason. I had just witnessed him yelling at other teens moments earlier, and secondly, how could you falsely accuse someone's child in front of them?? And to then tell my son that it is an intercourse word and to be talking at all about intercourse with a minor? How inappropriate in every single way!! And if my son were to use any language in any way, that is MY business, and MY business alone to correct it. He did not even say anything inappropriate at all, and the cashier's accusation and behavior was disgusting. I spoke to the manager on duty who was annoyed that he had to get up from his desk and he brushed us off like this isn't a big deal. I cannot believe it is okay to falsely accuse minors, explain to them what sex words are (obviously teens aren't stupid), and then act like it is no big deal. This place and their employees are trash.
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January 2024 by marty burtwell
Great staffVery versatile store
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October 2023 by Josh Juan Fifarek
All of the employees under 23 there are all staring at their cell phones hiding from customers like zombies. They disappear when customers are looking for them. The keeping items in stock are restocked maybe once every 3 weeks. They sell stale donut holes for 7 for $5. Equally to to 1.5 of a whole donut. I don't know how they stay in business. The younger employees are absolutely useless even as living human beings.You won't find any help at this location. And probably not find what you want in stock of any popular products. I am speaking only about this particular location. Your younger employees are out of a horror/zombie film that just milk the clock. Standing lifeless and Hiding from the customers and probably the managers
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October 2023 by Douglas Erickson
Very disappointing experience shopping here. It appears Bashas' has a number of employees who have been poorly trained or not trained at all. Today, the cashier seemed intent to make sure all the fruit I purchased were bruised and the potato chips were crushed. First, he bagged and threw the items to the end of the register counter and then proceeded to toss them into the shopping cart, throwing much heavier items on top of the fruit, chips, and bread oblivious to the level of care a grocery worker usually follows. I saw an actual bagger doing pretty much the same thing with another customer's items.
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October 2023 by Patrick (Pataplexy)
The soup containers at this location are absolute garbage. My soup container buckled under the weight of the corn chowder spelling its contents all over my front seat as I was lifting it by the plastic bag's handles that it was in.
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September 2023 by Elissa P.
Who reviews grocery stores? I do. This store is my neighborhood store and a literal life line to the people living between 101 to Scottsdale Rd and Chaparral to Indian Bend. They also serve Saguaro High and Pueblo Elementary students and the rest. Now that we got that out there...I commend the staff for always being accommodating, serving great cuts of meat (for those that partake), the stellar deli department, booze department, and all the rest. Thank you, to our hometown grocer. I see you. Thanks for being in our neighborhood. Shout out to to management team! (Eh hem, not a paid advertiser) ha!
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August 2023 by Dovah Bro
It's awesome to still be able to go to one of the last Basha's stores but their ATM machine seems to be running off Windows XP or something! Wells Fargo needs to get with it
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August 2023 by Jack D.
Wake up Bashas. Since the stores were acquired from the Bashas family,we saw immediate cheap ingredients to the bakery department. Formerly the bakery turned out excellent rye bread, pastries and the best Italian bread. Not worth buying anymore. Rye bread full of holes,seldom available as well. Italian bread only so-so now. Their sirloin steaks were on sale. Not now. Produce department drowns all the greens. They don't survive at-home very long. Over all, the reason for the sale is apparent. You've taken a decent independent grocer downhill in the quest of profits. Consumers vote with their feet. Seldom shop there now.
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August 2023 by Rona Bryant
Bashas has never let me down when I go shopping there. Everything at the deli counter is fresh and the employees are always there with a smile. Being one of the smaller stores, the employees recognize those of us that shop there on a regular basis. If you're looking for a store where you don't want to spend a lot of time searching for what you need, this is the store you want. Being smaller makes it easier to find what you need and check out quickly.
