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April 2024 by Vinyl Record Dude
Horrible experience. Wrote about my horrible experience and somehow they had the review removed. I will not add details this time. Just know if you go here or bank with BofA they have gone completely downhill in the last 5 years and it is getting progressively worse.
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March 2024 by Jack Teegardin
Never have more than one person there to help you. Attitudes are not good! ATM doesn’t work properly. Wanted 500 in cash and it never gave me the money. Had to file a claim. Service is not something that seems to be very important to Bank Of America! This Location used to be the best! Very very sad. When Monica was there managing the branch it was a 10! Really miss her and how she took care of everyone great leader, great manager!
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April 2023 by Adam B.
Man this bank sucks. They're never open, never have employees, won't cash my 1400 check cus I only have 1k in my account, I pay their monthly maintenance fees that are a total scam. This bank offers zero benefits im closing my accounts
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April 2023 by Chuck Hages
My debit card number was stolen after using the drive-up ATM at this bank....
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August 2022 by Cole Smith
This branch is never open. There is only one teller. Don't use there ATM to deposit cash they will hold it hostage for 1-3 business days and you cant access it at other branches. I've banked with them for 27 years and there customer service since the pandemic has is the worst you can imagine.
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March 2022 by Miles B.
Hours on the door 10 AM to 4 PM and confirmed online yet when I arrived the doors are locked and no one answers the phone, this branch also gives the worst customer service.
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March 2022 by Ann B.
Worse service, staff are unfriendly and rude. Definitely don't advice anyone to come here
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February 2022 by Steve Siegel
Closed randomly all too often for a week at a time - when it's open, there are usually long lines and either 1 teller or none at all. Super disappointing! Also always closed on Saturdays! ?
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January 2022 by Richard McNally
Not very helpful. And different information from the phone line, to the bank attendant.
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September 2021 by Kimberly V.
Horrible place to come to. Ive been standing in line for 11 minutes now when they keep telling me that its just going to be a few more minutes. Nobody seems to be apologetic. This is the second time this has happened here. Save your time and go somewhere else!
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May 2021 by alison mckee
Horrible customer service from Bank of America the corporation. I should not need an account with BofA to cash a check drawn by BofA. BofA has a contract/account with the State of Arizona for dispursing funds but BofA won't cash my check because I don't have an account with them. It is exactly why I don't have an account with BofA....big corporate America cheating the little guy again!!
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March 2021 by Adrian H
Walked in to deposit checks for my business. The teller ( a Gentleman with glasses) wasn't very friendly or helpful so I just left. Attempting to keep physically going to the bank to make sure people like him are still needed instead of just taking a picture of checks amd depositing it that way. Will not visit this branch again.
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February 2021 by Mark P.
Can Bank of America make it any more inconvenient for customers. From not enough tellers to limited appointments for basic tasks such as notary services. Closed branches throughout AZ to limit their expenses blaming it on COVID. How can a one location that remained open be safer than those BoA closed. Bet it has to do with profits.
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December 2020 by Anais Ra Ilunga
The teller clearly hates her job, or she might just hate life period. Who knows, but if you're going to charge a non account holder 8 bucks to cash a check, no vaseline style by the way. The least you could do is hire someone who can at least pretend.
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October 2020 by m p
The best service!Thanks,Gail
