Albertsons at 6965 N Hayden Rd in Scottsdale is a neighborhood grocery store that offers a full shopping experience with a bakery, deli, butcher block, seafood, produce, and floral department. The bakery features customizable cakes and cupcakes, while the deli offers made-to-order party trays. Services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ are available for convenience. Many customers find the store to be nice, clean, and well-stocked, with particular praise for the fresh and well-stocked produce, bakery, deli, and fish departments. Some staff members are noted as being friendly, a true pleasure, and providing exceptional, knowledgeable service, consistently going above and beyond. However, experiences with staff can be inconsistent. Some employees are described as rude, with poor customer service, appearing miserable, and ignoring customers. There are reports of being overcharged for items and occasionally finding expired products on shelves. Price is a significant concern for some shoppers, who feel prices are very high and way out of line compared to other stores. While there are more things to like about the store than not, these issues lead some customers to express concern about the store's future and to consider shopping at competitors.
Told me on the phone they had the hamburgers I was seeking in stock over the phone but when I got their 15 minutes later they didn’t
September 2024
Nice and clean store. Rude lady working the self service registers. It’s poor customer service to completely ignore a customer when they say “thank you.” I think I'll stick to Kroger/Fry’s.
