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March 2024 by Brian White
Geri Pena (Gussie) is a true professional and a joy to work with. She's done three tax returns for us, and I won't be going to anyone but her for future tax returns.
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March 2024 by Jeremy Lane
The staff working here are top notch. Our tax person Mrs. Seniff was outstanding in explaining and giving advice for this year. Last year we took her advice because we ended up owing. Thanks to her this year we received a good refund! The price is a little steep but I think it's worth it.
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March 2024 by Jazmyn Ortega
Great and welcoming experience
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March 2024 by Mike Q Hawk
Great customer service, with a smile and very knowledgeable!
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October 2023 by Erika Garcia
Fast service, great staff very helpful
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April 2023 by Debbie Rae
I highly recommend H&R Block for tax services. It does cost, but the peace of mind is worth the price. Have used them for over a decade & have never been disappointed. This year, Miriam at the San Tan location did our more complicated taxes & I highly suggest requesting her. She is knowledgeable, professional, & thorough. Actually had a pleasant time getting things done.
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April 2023 by Asacia Papadakes
I did my taxes with Crystal for the first time and she made the process a lot easier and less stressful.I followed up with Ms. Peña for signing paperwork. She tried to hand me paperwork and dismiss me. I asked her if I needed to sign something and she finally remembered. If I did not remind her, then I would have had to return for her own signature.I would book with Crystal if you want things to go smoothly.
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February 2023 by Robyn Oleson
Greg Clark prepared my taxes. He was kind and very thorough. I will most definitely have Greg prepare my taxes for years to come. Thanks Greg ?
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November 2022 by Lenny Sollars
Christina did my taxes, she was fast and efficient and explained everything thoroughly and very professional.
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May 2022 by Mark Ambrosia
Very friendly and I wasn't just number, I was client. Thank-you so much for your professionalism.
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May 2022 by johnny bounds
Walked in already explaining I’ve never been in before and don’t have an appointment letting them know I only have these two days off just trying to find out when I can make an appointment. Before even looking at me a old women dressed in all pink looking like Pj’s behind the front counter stared at her computer saying they are booked for the rest of the year. No one was working with anyone in the entire office. There were 2 employees ready to help but yet they didn’t want new business. I wish I could share a photo because while writing this out front the same woman then came out RIGHT BY THE FRONT DOOR and started to smoke a cigarette. “Very professional estimate” lol
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May 2022 by Erin Renslow
Never again! These people can't even book an appointment properly! How are we trusting them to do our taxes?!?!? Initially when I went in there to drop my taxes off, as I was instructed to over the phone, I was told that they are not taking drop offs and I would need to make an appointment. So I made an appointment for the following weekend. When I arrived the second time the woman at the front desk has been eating something and I have to wait for her to stop chewing before I can converse with her. I told her I was there for my 2:oo appointment and she said that I didn't have a 2:00 appointment. I then pulled out the appointment reminder card that SHE wrote my appointment on and handed it to her saying that this is her writing. She then tells me that indeed it is her hand writing and that they are so understaffed, that they will have to reschedule my appointment. It gets worse from here however, I will spare you the rest of the details because I feel this is sufficient enough to prove my point. What am I paying $200 for????? This is horrific customer service and if I could I would give this place negative stars. I will not be returning next year.
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May 2022 by Phil Solis
I was charged $265. by Angela Bencomo for less than one hour of work for a very simple tax return!!!This I consider highway robbery! I will never come back here again, ever.
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April 2022 by Sandy Q.
Betty Martin 2 is lovely! She was patient, walked us through everything and was very thorough. This office only has two employees helping many many people in this neighborhood and they do it with grace and efficiency!
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April 2022 by Johnny B.
Walked in already explaining I've never been in before and don't have an appointment letting them know I only have these two days off just trying to find out when I can make an appointment. Before even looking at me a old women dressed in all pink looking like Pj's behind the front counter stared at her computer saying they are booked for the rest of the year. No one was working with anyone in the entire office. There were 2 employees ready to help but yet they didn't want new business. I wish I could share a photo because while writing this out front the same woman then came out RIGHT BY THE FRONT DOOR and started to smoke a cigarette. "Very professional estimate" lol
