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August 2023 by Gen L
Unexpected and huge rate increases, not taking payment when they should, pulling double payments. Very frustrating as a customer. Worst company to deal with.
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January 2023 by TC Brown
Have had good service face-to-face with Michelle. Follow through can be lacking though. Asked early on about life insurance. Waited and waited with no reply. Went with another company due to lack of follow through. She does handle our car and home. That part is fine. I am sure the reminder about our other quote is tucked away somewhere, forgotten.
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December 2021 by Jim Bergstrom
I have used Michelle's office for my Farmer's auto and home insurance for 16 years. Previously I used Don Nelms' Farmers office in Sedona for over 20 years. Farmers is a top quality brand of insurance that stands behind its policies through thick and thin.I could easily get AARP-related insurance or discounted insurance from a number of TV advertising insurance companies, however I'm old-school in the fact that I want to meet and deal with my insurance partners. No internet only or phone exclusivity. I like talking to my agent in person and I pay my bills that way, too. And how about for insuraance claims when they happen and you need help right away? Does the phone support with agents that you have never met make you feel comfortable? Not for me...Michelle's office is super efficient and always contacts me quickly if I call. In fact her #1 assistant, Ruth, almost always answers my calls and I rarely over the years have had to leave a message on the answering machine. Their excellent research and careful bookkeeping has always succeeded in allowing me to compare any changes I might want and know the costs immediately. They are just great people and certainly my friends now.I would highly recommend their business as your insurance agency. They know how to treat their customers and do it: the same way they would like to be treated if it was them.
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December 2021 by Desert Dog Explorer
I've never done business here, but Michelle's a great Person. She's also my neighbor here in San Manuel Arizona!
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December 2021 by Christine Murphy
Wonderful people, short wait times, excellent service!!
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December 2020 by Clemente Soto
Friendly people
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December 2019 by Lisa Langhammer
Courteousy is not dead here
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December 2018 by San Pedro Valley Treasures
Friendly staff, fast quotes... Great place to do business with!
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December 2018 by Arturo Soto
Love this place aha hahahahahahaha!???
