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September 2024 by Gregory Wright
worst wifi customer support in the history of wifi ? Frontier is a Scam company always having issues ?
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August 2024 by Phoebe Lynch
Make sure you write out your personal check completely or the front office will harass you until it is fixed.
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July 2024 by T Smith
Horrible service in the past few months. My internet goes off for days...They say that a tech will be sent on a certain day and then they cancel it for no reason. A CS rep said they should fee should be taken off of my bill when they do that.
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May 2024 by Cap Stone
It's really really slow ,,can't do anything
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May 2024 by deshayne bowie
The wifi is trash because when I play my game and another person plays there game it kicks me off and I can't connect to it until the other person gets off
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December 2023 by smurf totus
good stuff
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November 2023 by C “Sp”
Would rate 0/5 stars if I could. My Internet went down Oct 11 and again Nov 11. Technicians aren't available when I'm available. In October I needed to wait over two weeks to get it fixed. This time I'm just canceling the account. The only good thing is that they did credit my account. But that's literally the least they could do. Go with anyone else, really. I live in Tuba City. NTUA or even StarLink
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November 2023 by Edward Mighetto
Buyer beware, the St Michaels office will quote you one price and the price will almost double when the company sends you an email to confirm the order.
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October 2023 by Jennifer Tom
In and out no waiting to pay my monthly bill. Yayy
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June 2023 by Spoonracer
Frontier out of Window Rock is TRASH. Ongoing disconnections throughout the day for hours at a time. I've made several appointments to fix the issue and it either doesn't get fixed or nobody shows up. The techs are worthless and there is no communication in the company or desire to fix issues. Customer service just tries to send people to fix the issue and they don't show up. Endless cycle of nothing. Boycott this company until they show they value customers. Time to get Starlink and stop overpaying for this trash.
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June 2023 by Rez Gurl
Overpriced with bad service, constant disconnect from email. They refuse to fix problems.
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May 2023 by Nathan Reynolds
Frontier has really dropped the ball on internet service out here. Internet is exceedingly slow and frequently drops service. Sometimes the loss of service lasts several hours. Honestly, if there were another reasonably priced game in town, I'd jump ship in a heartbeat. I know that many of my neighbors have shifted away from Frontier to Starlink just to get decent service. Frontier really needs to upgrade their equipment to something that is faster and more reliable. Otherwise I imagine the negative reviews will persist.Honestly, I was going to give Frontier a 1-star review, but the staff who take my calls at this specific location are pleasant enough, and they didn't choose to provide us with garbage internet, so I'm giving this location another star as a nod to them and their efforts in the midst of the pitiful hand they've been dealt.
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April 2023 by Herman Jay
Rep didn't expedite order to repair phone line to an elder customer... what is priority?Very disappointing.
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January 2023 by Felicia Jesus
I have been without services since Oct 28 2022. I keep reporting it, and every time it's supposed to be fixed, it gets pushed back. Why pay for services that aren't working at all. They credit me, but I got billed for December when my service got pushed back another 2 weeks again. They took all my credit for services I don't have. Do not recommend it.
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January 2023 by Tiffany Tso
I ordered Frontier internet in Sept 2022. I’m still waiting for the installation. I keep getting told that my work order is with a department and to call at the end of each month. It’s Dec. almost January and still nothing. About to cancel my order because this is ridiculous
