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November 2023 by Simple Desert Living
Avoid at all costs! Unprofessional and you will lose your items!! 0 stars if I could!!!My husband and I went in to drop off 10 shirts and a pair of pants. We didn’t have our bag because we had just returned from a trip and we’re picking up the last batch of clothes that we had dropped off at the same time. When we went in to pick them up this past weekend the young lady at the desk said we didn’t have anything to pick up. As we were talking she remembered me handing her “a pile of clothes” so she went in the back to look for them. As she was looking she shared, “oh trust me, this isn’t the first time this has happened TODAY.” She looked around for over 20 minutes mentioning several times that she remembered there being again, “a pile of shirts and some pants right?” and couldn’t find them. I left with the understanding someone would call to let me know what they found out.Monday passes and no call, so I called today (Tuesday). I recognized her voice as the same young lady I spoke to in the shop and asked if I could speak to the owner. She said she wasn’t there so I asked her who I was speaking to. Her response, “an employee”. I reminded her of my visit and she shared that the owner pulled the video of me dropping off and I did not give her any clothes.Completely perplexed, I reminded her that even she remembers me handing her the clothes and she restated her original statement.The owner never called, didn’t email or share anything with me. The employee and I both know that I dropped off clothes to her. The “video” they pulled is not of the day in question if they pulled it at all.So, now over $1000 worth of clothes are gone and the owner has no interest in even engaging with me about this. Having been in customer service business myself for over 30 years I am appalled by the lack of professionalism and honesty.Very long review and tons of details to warn you… Go somewhere else!Service: Laundry wash & fold
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October 2023 by James OKimosh
I’m here waiting for the business to open to pick up my dry cleaning. It’s 8:10am right now. Still not opened. Sign says open at 8:00am. Not good business practice! Not sure when someone will be here to open?Update: opened at 8:15am and the lady was very non-guest friendly and rude! I’ll never return to this business!
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October 2022 by Jesse Saenz
My uniform always look sharp and crisp and the people are always so nice and Helpful
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May 2021 by Kenny D.
My first visit here. I came in on a Tuesday afternoon with 4 shirts to be dry cleaned. I had more than that to be cleaned but first wanted to try them out. The woman told me upfront that it would be Friday before I could pick them up. I was ok with that. Then, I asked the price per shirt for dry cleaning. She said $7.95 per shirt!! What??! Sorry, but that's more than double the price that I was paying where I used to live in N. Phoenix. I'm not willing to pay $32 to see if they can clean 4 shirts properly. Bye-bye, New Day Cleaners!
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February 2021 by Jesse Proctor
Easy to drop off clothes
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April 2020 by Jason C.
This is a great place. The service is good. The location is convenient. This serves my needs.
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December 2019 by Katherine Dillemuth
My family and I have always had a great experience here. There's normally a two day turnaround unless you bring it in on Friday or Saturday. In that case, your order would be ready on Tuesday or Wednesday. The people that work here are very friendly and provide great customer service.
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December 2019 by E Can2
Good service and prices.
