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April 2023 by Karl Martinez
I have used Vogt, CPA for the last few years to do my taxes. Very nice people that work there and they are a CPA, you can have confidence that things will be done well since it is their profession. With all the new building in Queen Creek and San Tan Valley people will need to find someone new. I am happy I found this firm and will continue to use them for years to come.
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April 2023 by Jeff Grabner
Leslie was nice but for 750$ to do your taxes I would have taken my chances with turbo tax. We shouldn’t have told them what we came up with to pay the feds. And they said it would cost even more to tell us where to put more money so we didn’t pay so much in taxes. There answer was to just pay the feds 1700 more a month. I’ll max out my 401k and take the chance to have a better retirement before I pay the feds more. The price is doubled from anywhere else. There trying to sell you piece of mind with a warranty truth is when you read the fine print. There not responsible you are.
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April 2023 by Monique Alvarado
I’m very disappointed in this office as it took over a month to complete our taxes and they didn’t even call me..I’m sure they forgot so I had to call. I will not be going back next year.
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April 2022 by Robert A.
Worst customer service ever. Do you expect better service when they charge almost twice as much as anybody else. Do you have an appointment to drop off your documents and the second appointment you should meet with your tax preparer. A W-2 was lost either by us or them in and at our second meeting the lady couldn't even explain our taxes to us. At our third appointment I was just given our taxes by the receptionist with no explanation.
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March 2022 by Jeff Kush
I was not satisfied with the services they provided, especially the bookkeeping services .
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January 2022 by Mark A.
Hi All, I've been using Steve for my annual taxes and investments for many years. I have never had anything less than 5 star service. Steve takes great pride in his business and it shows in the results. MarkA.
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January 2022 by Ruthie R.
This firm has such kind, knowledgeable and friendly staff. I enjoy coming here which is odd because we are talking about doing taxes lol. It doesn't make doing my taxes a daunting experience.
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November 2021 by Evelyn G.
Steve Vogt's office manager, Candice, is responding to our honest reviews with untruthful statements trying to deflect the fact that they made a gigantic error. Their quality control process failed. Erin said the taxes were ready on 10/13, I met with Frank who had me sign them and then gave me a copy. Later that evening I reviewed the copy and discovered Frank took the standard deduction and did not itemize; missing over $8K in interest paid. Steve advertises "less stress, less tax" and because he "signs" each return he reviews them for accuracy. The entire office including Steve missed this gigantic error which would have resulted in me paying over $1,100 to the IRS. They charged me a fee of $519 to prepare the returns and I was the one who brought their error to their attention. I had to take time off work, return to their office om 10/14 and wait to speak to Leslie about the mistakes found. Because of me the taxes were revised and filed correctly on 10/15; resulting in a refund. Since 2015 I've been a client and requested the $519 be returned; they made no attempt to resolve this as stated. They didn't even offer to return half of the fee paid. In fact Steve said; "bottom line the taxes were filed electronically correctly so no refund would be given!" They are dishonest, saying I threatened them, saying they found other "errors" like the wrong direct deposit account; which was actually my son's separate return not my direct deposit account which never changed year over year. These are not people with integrity; don't trust them with your finances. Luckily I reviewed my returns and caught their mistake before I paid the $1,100 they said I owed.
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November 2021 by Dianne S.
This review is primarily for business owners. But honestly, it could apply to anyone that does business with Steve Vogt CPA. Beware!!! We hired Steve Vogt CPA to do our Payroll and help with our bookkeeping for our business starting in May of this year. I didn't have the chance to fire them in September, because they quit before that. So, so many problems with Payroll and them helping with our books. Apology after apology and promise after promise. What a nightmare. They messed up our books and Payroll so badly. The best word to describe this firm when it came to what they were supposed to be doing for us, incompetency. If they knew what they were doing, did it correctly and in a timely manner, we would still be there. But instead we have had to pay another firm to fix their many mistakes along with myself spending countless hours figuring what in the world they were doing. Undo it and then do it correctly. I have 30+ years of accounting experience just wanted help with our growing business. If you're thinking about hiring them, you might want to think again.
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October 2021 by Joe M.
In March I dropped off all of my tax information for personnel and business. A month later I called because I hadn't heard from anyone just to find out my contact person was no longer with them. Very poor follow-up with calls and emails. The day the taxes were due I got a call saying I needed to come in and sign for the taxes and the kicker was they closed at noon on that day, so I had to scramble to get there, it was 10 am. I have two teenaged sons that worked part-time each one had one W-2 and this firm charged me over $200 each to file a 1040EZ form. They did offer to sit down and go over the numbers with me but after they charged such an exorbitant price for my son's taxes I lost all confidence that they had my best interest in mind.
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June 2021 by Betty B.
If you value your time DONT WASTE IT HERE !!!! Will not get back to you, do what they say and so on. Huge run around still no results, even after asking nicely if they were to busy and being told no the whole process has been a complete nightmare really wish I had went elsewhere!!!!
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April 2021 by Bruce F
Leslie and Steve Vogt have been getting me the max legal write-offs for 12 years. Professional, never rushed, answer all questions, there to back you up if any issues. Wouldn't go anywhere else!
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November 2020 by Joshua Bradley
Went to them for help amending my 2017 tax return and they told me it sounded like tax fraud and I was the only one that could handle it. Called the IRS and they went over my tax return with me and found that there were some discrepancies with the W-2s. Basically I am doing what a tax attorney could be doing for me. Not wanting to deal with people is not part of anyone's job description. I will be recommending people stay away from this place especially Madonna, receptionist was extremely helpful and very nice maybe she should have Madonnas job.
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November 2020 by Carla Keller
We had a terrible experience. Chose their office because we had a lot of life changes in 2019. Every time we had confusion we got a lot of "I don't know"??? They even said "we just punch your numbers in a system ... what comes out is what comes out"??? I could have done that myself yet I had to pay $436 in fees. Ridiculously disappointing for a CPA office.
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November 2020 by Tom Dang
Another year of taxes completed with the service of Steven Vogt. He's up on all the allowable deductions, this year he applied credit for my new air condition that I installed in January 2019. He provides an organizer that helps me list all my income, investments, deductions and allowable credits. As part of his service, he even filed my taxes electronically which expedited my returns.I'll come again next year. It will be my 12th year with you. Thank you. Tom
