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July 2023 by Kevin Hayes
It's Old Navy......does exactly what it says on the tin.
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May 2023 by Natasha Merrick
Steven greeted me with a smile and energy that just put me in the shopping mood. He can through for me with a bag when my arms were more full than I planned. The younger guy who cashed me out was personable and friendly. I didn't catch his name, but overall, it was a great experience!
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April 2023 by Always Nicci
Prices here are high, I'd rather go to Kohls. BUT, there was a lady who's service was beyond amazing. I wish I remembered her name. It was NOT the assistant manager who acted like we were bothering her with our questions. Won't be going back.
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April 2023 by James Rust
Momma picked out some cool clothes for the kids. Little on the expensive side, but it seems like decent quality
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April 2023 by Christine Thorne
Friendly employees & nice selection.
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April 2023 by Addie H.
I wanted to order two tops in my size that they didn't have in store so i asked the lady at the register if i could order it online. She asked me why don't i just drive to Gilbert and look there. I told her i just wanted to order it there and then she started being rude. She rudely said they don't have it online and shooed me away. No apology or anything she just acted like she wanted to get rid of me.
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April 2023 by James R
Momma picked out some cool clothes for the kids. Little on the expensive side, but it seems like decent quality
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March 2023 by linda edwards
Great buys. Great Prices
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January 2023 by Brenda N
Took some pants back I ordered online and got a petite size. They were very helpful ad got me what I needed
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January 2023 by Bethany A.
Tonight (Friday January 6th) I ordered some jeans online to have them picked up at this store. Old navy.com said the store closed at 9 and Yelp said it closed at 9. I arrived at 8:25 to pick up my order to find the store was closed. The manager and employees were just about to come out and I asked "are you closed? The website said you closed at 9" the manager said "well it changed" I asked if I could just pick up my paid order and she rudely said "no the alarm is on" I get it if she can't, and it's totally fine if she had been kind and apologetic. Honestly I would have just said no worries and walked away. But she was so rude! I suggest you give this night manager a course on customer service. It would have taken 2 seconds out of her day to go get my order (I asked her before she hit the alarm button). Even if she couldn't a simple "I'm so sorry! I didn't know the website AND Yelp both said 9! I'll talk to my boss to have it changed" sometimes a simple kind word can diffuse a situation. The manager was rude, barely looked at me, and allowed her employees to laugh and smirk. This was completely uncalled for. I will be calling corporate on Monday about this. Either fire her or train her on customer service
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December 2022 by Tim
The assistant manager Richie was awesome and very helpful.
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November 2022 by Lynn Simao
I love going to old navy they are always so helpful and welcoming, the dressing room attended so nice,when I got to check out I couldn't find my Old Navy card but wasn't rushed and finally found it, so great to always be treated with such kindness ❤️
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April 2022 by Leona Fields
The staff was friendly. Found what we were looking for.
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January 2022 by Julie Hewitt
I ordered several pairs of jeans for curbside pick up. The website was easy to navigate and the price was absolutely affordable. When I went to the store to do curbside pick up, the gal that brought them out to me was very quick and friendly!
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January 2022 by Vicki privette
Enjoy their large selection and good prices
