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April 2024 by Mohammad Matalkah
Their appointment system is useless. Booked an appointment for 5:30 to replace 4 tires, took them 45min to start working on my car, and more than an hour to replace the tires. They are unorganized.
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February 2024 by Brittany K.
Love this Costco and come here multiple times per month. However, an employee named Laura mom-shamed me as my son (1.5 year old) and I were walking out of the store. She was checking our receipt and my son started crying because he was hungry. I apologized and said "He's just hungry, so sorry." Her response was "Yea, but..." and rolled her eyes at him. Then went on to say "He's learning..." while glaring at us. I have never experienced anything of this sort and was appalled. Costco, please teach Laura to do better. I still can't believe this happened.
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December 2023 by Bryttany O.
Ordered pizzas from the food court for a party and they got my order in same day and the pizzas were ready in time for our party and they were delicious!!! Definitely ordering pizza from here from now on!
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October 2023 by Donn D.
I'm glad they finally opened up a Costco down in the Q.C. so I don't have to haul my butt all the way from Florence to Mesa anymore. It's surprisingly easy to get in and out of this place due to a recently installed stoplight, and parking wasn't a problem. They were crazy inside, but that's the nature of the beast, so I can't ding them on being successful. They did have all their registers open, and plenty of employees, but checking still took a while due to the sheer number of people there even though I was there on a Tuesday. I can't imagine what they must be like during the weekend. Aside from that though their prices on ribeyes and ground meat can't be beat by my local Safeway so that right there makes me a fan.
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October 2023 by Tim G.
Explain to me why I have to show my Costco membership card as I'm entering, then I have to identify myself again just to check out at self checkout and the guards in the area aren't very nice about asking for it. It's b.s. I have to present myself twice when it's clearly me when I had to enter the store.
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October 2023 by Dareen C.
If anyone wants to know what customer service is suppose to be like, get a costco membership.
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October 2023 by Snake P.
Chris is getting a big shout out for the best ever service he provided my wife. She was looking for a green coat in her size. Chris looked it up and found it on overhead storage, then got it down for her. Best service ever!Good price on ice.Good price on TopTier gasoline.
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September 2023 by Summer C.
Dinna the older only woman working memberships should not have a job. She was so rude and talking bad about me to another employee after I signed up for a membership.
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September 2023 by Nick C.
Thanks Costco now there's a +20 min delay of traffic on Ellsworth every single day at rush hour. This store sucks!
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September 2023 by Ignacio Grady
The Costco Tire Center is a go-to destination for all your tire needs. They consistently offer great tire prices, ensuring you get the best value for your money. The speedy tire replacement service and the knowledge of their employees make the whole experience even better. It's a reliable choice for those looking for quality tires and excellent service.
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August 2023 by Jenna K.
This review is specifically for the tire center. I get my tires from the Mesa Costco location but I had a tire light on and wasn't sure if it was serious or not. I called and they said I could park in the tire inflation space and someone could help me (I had never done it before). Tony came out and helped me and showed me how to do it. He checked each tire and was super kind and helpful. The new location seems very nice (have been inside once) and we are big fans of Costco so gotta have the 5 stars for them and for the service I received.
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July 2023 by John W.
Long time Costco member. New store is convenient, clean with the ability to m shopping cart the most expensive vehicle on drive. 5 stars
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July 2023 by Steve C.
Today I went to Costco to pick up three items, and was absolutely shocked when Rene a Costco employee who helped me, in the self checkout line went way above and beyond. I want to thank Rene so much for the help. He provided me. I am still blown away by his kindness. I hope management from Costco reads does yelp review and takes note about Rene he deserves to be commended.
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May 2023 by Michele C.
So glad to have a new Costco in our own neighborhood (Queen Creek). They've got all the same offerings as the other Costco's I've been to like hearing, vision, pharmacy, automotive, and the food court of course. Can't beat that for a cheap yummy dinner! I also like the self checkout when I've only got a few items. Otherwise, the manned checkouts get you out pretty quickly. For a new store the personnel seem very well trained too. Gotta love Costco!
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April 2023 by Ian K.
Located on Ellsworth about 3 miles south of Bell Bank Park. This Costco has a huge gas station with 32 pumps. Very lucky that there is one close to Legacy/Bell Bank park way out there East. The prices are actually cheaper/similar to the ones in Central Phoenix. Good option to fill up when out there for Baseball or Soccer.
