Chase Bank offers a range of banking services including checking, savings, and mobile banking, with deposit products provided by JPMorgan Chase Bank, N.A. Customers appreciate the helpful and knowledgeable staff, especially when dealing with complex issues. One customer shared a positive experience after weeks of frustration trying to recover lost paychecks deposited into the wrong account, praising the staff and branch manager for their kindness, expertise, and personal support. Another customer highlighted the staff’s efforts in assisting a 95-year-old mother, noting that the employees went above and beyond expectations. Additionally, customers mention short wait times and smooth transactions, even near closing hours. Overall, while some reviews mention difficulties, many customers commend the staff’s dedication and the quality of service at this Chase location.
BEWARE ATM’s at this location are always questionable. This time it ate $400 worth of checks and shut down on myself and others in line.
March 2025
Received an attitude from the teller inside while waiting for her to get off her phone and help me. I mentioned that maybe she shouldn't be on her phone and help the customers. She did not see it the same way.
February 2025
Refused to provide notary service claiming they couldn’t hold up a non existent line. Demanded I return in an hour. Poor customer service
