“I love being a member of OneAz CU. Everyone is so friendly and helpful, from the tellers to the bankers all the way up to the branch manager MaryJo! Customer service is absolutely on point!”
“I met with Ginna regarding accounts being hacked & attempt to drain my accounts & transfer my money to some bank in Indonesia. Perpetrator was supposedly named Rebecca Williams.Ginna was very methodical, contacting fraud department, who discovered fraud attempt & stopped it. They are to be commended too.I have been with CU West for almost 7 years since moving to Prescott. The upfront tellers are all superb & know their business! Friendly too!!!Thank you,Erv”
“I have been banking with this Foothills location for the past few years. The customer service is unmatched, and we have had zero issues. As a small business owner I can’t imagine banking with anyone else. It feels as if my business is as important to me as it is to them.”
“I have been banking here for many years now through highs annd lows. I super appreciate all the people at the front desk. They are super friendly and always respect my time by trying to be as quick as they can.”
“Love Prescott Federal Credit Union on post at the Prescott VA. Very friendly staff, easy to operate virtual branch for online banking, I recommend with two thumbs up.”
“This branch may have had management and personnel competency issues in the past, but for the last 18 months I've been going, I've had nothing but a positive experience.”
10AM - 4PM
1831 AZ-69, Prescott“I walked in needing to open a new checking account and Kasey D. was there to make my day. Thank you so much. Sometimes when you are having a hard day or a hard life, those interactions where someone is nice to you make so much difference.”
8:30AM - 5PM
1745 Rustic Timbers Ln Suite C, Prescott“My family and I were the victims of fraud with thousands of dollars taken away. They worked tirelessly to wire the money back into our account which they were able to do. This is the best bank with an incredible customer service staff. Thank you Charles Schwab for everything!!”
Open 24 hours
825 Miller Valley Road, Prescott“I had a great experience yesterday at this Wells Fargo. My husband and I walked in expecting the usual wait and drawn out banking experience. It was quite the opposite. We were greeted with a smile from Alexus Reyes. She listened to what we thought we wanted, gave us some expert advice and steered us to the best options. Fantastic customer service!”
9AM - 5PM
923 E Gurley St, Prescott“I am a PNC Bank customer from out of state and needed assistance with an unusual document notary service. I was able to speak with the manager on the phone, who made sure that they could help and put me in touch with the notary. We set an appointment time and the service was wonderful. Perfect!”
“Yesenia Nevarez is our personal banker. She is experienced, knowledgeable, amiable and patient through the process of our money management. I recommend her and BMO.”
9AM - 5PM
302 W Gurley St, Prescott“Accnt. Rep. Bob Wilson provided excellent advice from first phone call to opening a new account. He made it easy. Should I go with business LLC or something else? Step one) call the state if you're going to register. Step two) come see me.Knowledgeable and a pleasure to speak with.”
10AM - 4PM
1831 AZ-69, Prescott“I walked in needing to open a new checking account and Kasey D. was there to make my day. Thank you so much. Sometimes when you are having a hard day or a hard life, those interactions where someone is nice to you make so much difference.”
9AM - 5PM
3030 AZ-69, Prescott“Recently, my husband and I were vacationing in Prescott AZ. I was in need of having some paperwork notarized to have it sent off as soon as possible. I have been banking with U.S. Bank for many years in California and was aware that the bank provided this service to their customers. I contacted "Laura", the manager of the branch in Prescott, and although she was short staffed and busy, she made accommodations for us and assisted us with the notary herself. I felt she went the extra mile for us, and I greatly appreciated it. This is why I have been a customer of U.S. Bank for so many years! Thanks Laura!”
Open 24 hours
3186 Willow Creek Road, Prescott“I am not a Wells Fargo customer, but Deanna took very good care of me. I left the bank feeling very good. She was both helpful and respectful. Can't ask for better than that.”
“The branch manager, Jovanna G, deserves a pay raise after dealing with me, lol. Thank you so much for your prompt actions, knowledge and understanding. A true leader!”
10AM - 4PM
1030 Willow Creek Rd, Prescott“We needed to meet with representative to conduct personal business last week. Easy to set appointment online, was courteously and professionally greeted and promptly serviced. Great job B of A!”
“I had a fantastic experience at OneAZ Credit Union while setting up my business account, all thanks to Jodi. She was incredibly helpful, making the entire process smooth and stress-free. Her professionalism and warm approach made a huge difference. Highly recommend for anyone needing financial services!”