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December 2023 by Janis Dietz
Kudos to Nan and her staff.We wanted to buy an American refrigerator,so we bought a Jenn-Air.The delivery guys were great,but the unit never worked.Nan sprung into action and sent a loaner while we waited for a replacement. LG has no service in this country,but Maytag(owned by Whirlpool) can be trusted.Thank you,Nan and your great helpers!
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December 2023 by Diane Vigne
Nan and Chris were extremely helpful. They gave me a good price on my new stove. It was delivered on time by an experienced and friendly technician
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November 2023 by Colleen Owens
Very nice owners. Very helpful,nice display of May Tag appliances.
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November 2023 by s D
I recently had the pleasure of purchasing appliances from Quality Maytag, and I must say, the experience was nothing short of exceptional. From start to finish, I was impressed by the quality of their products and the level of service provided. One of the main reasons I chose to shop at Quality Maytag was because of their focus on supporting local businesses.As opposed to the larger chain stores like Home Depot and Lowe's, Quality Maytag is a local establishment that truly understands the needs of the community. Not only did I receive personalized attention, but I also felt good about supporting a local business that values its customers. The team at Quality Maytag scheduled a convenient time for delivery that worked with my schedule. The delivery personnel were professional, efficient, and ensured that the appliances were installed correctly and in working order. They even took the time to demonstrate how to use the appliances properly, which was greatly appreciated. Overall, my experience with Quality Maytag has been outstanding. I highly recommend shopping at Quality Maytag for all your appliance needs. You won't be disappointed!
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November 2023 by Brandon Whitaker
Great place to do business with!! Very friendly and helpful staff all around! Highly recommend for your appliance needs!!
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September 2023 by Ram D.
Nan lied to my wife to try to sell a speed queen.she looked us right in the face and told us that the speed queen washer that is a 3.4 cubic foot captivity is really a 4.3 cubic foot capacity washer and that Maytag just advertises it as a 3.4.Nan did we walk into your store to buy a washer today and you thought to yourself F these nice people, let's see if we can BS them into buying a washer by telling the worlds dumbest sales lie?Go F yourself Anne sincerely go and F yourself
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July 2023 by Marybeth C.
Quality Maytag should be renamed "NO Quality" Maytag! Extremely disorganized and unprofessional. They ordered the wrong parts, and then charged me $145 even though the work was never done! I questioned why I was being charged $145 if the service fee is $125! Nan the owner went on to say they immediately charge $125 for showing up at the front door.. but had no explanation for the overcharge! Again the work was never done, and the wrong parts were ordered! To top it off I was charged a $3.75 convenience fee for taking my payment over the phone! Nothing but trouble from the minute I started working with them. Please do not waste your time with this very disorganized and unprofessional business !
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June 2023 by Bev Winters
I seldom give 1 star reviews. Seldom are 1 star reviews deserved. This review is deserved. I purchased a gas stove, refrigerator, and a washer/dryer from Quality Maytag. The stove overheated and buckled the frame.The control panel started to melt and bow. The service tech came out multiple times over a four month period. Finally they figured out that the stove was set up for propane instead of natural gas. The stove was replaced. We were without a working stove for the entire time.Now less than 18 months after purchase, the dryer quits working. After talking with the store, they thought that the control board needed replaced. They set me up for service 2 weeks later. The day we were to receive service I got a call from the tech saying I needed to call Maytag directly. I called the store to find the dryer was already out of service. They have stickers on the washer and dryer that boldly state "10 year warranty". Come to find out that warranty is only for 1 part and that isn't the control board! Quality Maytag does not stand behind their products, apparently neither does Maytag corp. What ever happened to the good old "Maytag Repairmen"?
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April 2023 by Lisa R.
My husband and I visited Quality Maytag on Iron Springs RD. in Prescott. We bought a Speed Queen which is American made and a long lasting wash machine. Sales people were great and friendly. I would recommend this place if you want to shop local. Other stores which will remain nameless do not know as much information about the appliances as these folks do.
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March 2023 by Amanda Castillo
Super friendly and attentive and helped me with exactly what I was looking for that accommodated my big family.
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March 2023 by Linda L.
A BIG SHOUT OUT-to Nan the owner of Quality Maytag. I shopped around for the best price and quality when I had to replace my washer & dryer. Nan went above and beyond to get exactly what I wanted. They are very professional. When it comes to replacing my other appliances I will definitely purchase them from Quality Maytag. So my advise to anyone who is looking to replace your appliances support your local business they are one on one for customer service:)One happy customer Linda!
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February 2023 by Michelle H.
I've bought two appliances from here with no issues. My decision to purchase came down to warranty work they use someone locally to perform repairs if needed. Also I prefer to help local independent businesses.
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January 2023 by JoAnn Tobolik
Do not go anywhere else to shop for your appliance needs. Nan is the absolute best. I will not shop any place else! They had what I could not get from the manufacturer. That says it all.Thank you Nan.
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November 2022 by Mark B.
Was a great experience working with Nan at Quality Maytag in Prescott. We ordered a Jenn-Air 48 inch range hood to replace the one we had for 14 years. Nan was able to have one delivered to their store in about a week for us to pick-up. Because we picked it up on Good Friday, Nan was nice enough to include a discount. The new hood did take a few days to install, but it looks and works great. Highly recommend Quality Maytag. Mark
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November 2022 by Natasha Menaker-Walrath
The owners are friendly and knowledgeable. They have a variety of modern appliances. Definitely recommend.
