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December 2023 by Joe Farley
I wouldn't shop anywhere else for my vacuum or clock needs. John is honest and offers vast experience!experience and
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November 2023 by Darlene Harris
Took my Shark Navigator in ....John was very helpful & very knowledgeable. Very pleased with service...
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August 2023 by Gary Saul
Great place to get what you need ! They had exactly what I needed, after trying other stores!! Highly Recommend!!
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June 2023 by Leslie R.
Fabulous. A Prescott treasure of decades. Receipts still handwritten and so many useful products in stock. I did my own diagnosis/repair but needed a new vacuum belt. He had belt! and I also bought a new HEPA filter.
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November 2022 by Marjorie Cole
This shop has repaired both my sewing machine and vacuum cleaner. Their repair work was excellent with no problems experienced.
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November 2022 by Betty Lester
John was very helpful. I love my Kenmore canister vacuum. He looked at it and was able to fix at no charge. I will return to this place if I need to fix or purchase a vacuum.
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November 2022 by Phil S.
Our home central vacuum system decided to fail after almost 3 years (brand new home). We contacted John at Prescott Vacuum who helped diagnosis the problem. The vacuum motor was almost dead, so we decided to drive the 75 miles to Prescott Vacuum. John, the owner, has been in the vacuum business for over 50 years. He treated us so well. The Titan vacuum he recommended was to be delivered later that day. He had two other higher grade models and offered to sell us one at the same cost he paid his supplier. Drove home and installed our new Titan Central vacuum system; however, still very low suction. We called John on Saturday (bought the Titan on Friday) and explained we still had very low suction. John and his son responded to our home the next morning (Sunday) and located and fixed the problem. Fantastic vacuum unit, but most important what fantastic service he received from John at Prescott Vacuum. If you need a new vacuum or service, We highly recommend Prescott Vacuum.
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February 2022 by April K.
My mom lives in Prescott and I'm in California. John the owner was such a joy to work with. He was very accommodating with my mom's caregiver dropping off the vacuum then communicating and paying through me. Can't recommend this business enough.
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January 2022 by Stacy D.
This is a late review, but I had to go into this store this last summer (Aug 2021) with questions/concerns about my vacuum powerhead that's part of a central vacuum system in our house. I should also add that we had just moved in the month prior (July) and were still learning the ins/outs of all the new things in a house that is new to us.Anyway, I went in with my powerhead and my question and dealt with an older gentleman who I'm assuming was the owner. Sweetest man to deal with. Told me to leave it with him and that he'd take a look at it no charge and tell me whether or not he could help me.He called me back exactly during the time frame he said he would (people following through and doing what they say they'll do is a big deal with me) and told me what was going on. He also took the time to direct me on what I had to do to get the powerhead to work...which as it turns out was "operator error" - yes, ME! Without getting deep in the weeds here, let's just say there was a missing piece here that I was unaware of.The kind gentleman there was honest and nice to deal with and I highly recommend this shop! It's the epitome of a sweet, family owned business.
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November 2021 by Gary Stude
This place reminds me of the old days,down home service,John the owner is awesome,very honest
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November 2021 by Sandra Weston
Motor died. He was unable to find one. Call number in back of. lid. One on it's way. No
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November 2021 by Penny Dreadful
Friendly professional owner. Quick, reasonably priced repair.
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November 2021 by Lynette Ford
I would tell all my friends to go there, and would never go anywhere else
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November 2021 by Suzanne Seavey
Very friendly . Clean too
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November 2021 by Steve Monroe
They were very nice people I needed a switch for my vacuum cleaner and they had one and so that was great they took care of things just like we needed to and now I can fix my vacuum cleaner
