O'Reilly Auto Parts in Prescott, Arizona is a well-stocked and helpful store located at 3083 Willow Creek Road. They carry a wide range of auto parts, tools, and accessories, and offer convenient services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. The store can even resurface brake rotors and drums. Customers can take advantage of the free Loaner Tool program when in need of a specific tool. The staff at this O'Reilly location is consistently praised for their exceptional customer service and product knowledge. One reviewer, a lady with limited DIY experience, had a "pleasant experience" getting assistance with small car repairs and replacements. Another customer, Scott, was impressed when an employee helped him identify an RV part just by looking at it, even though they didn't have it in stock. Sandra, in particular, received special recognition for going "above and beyond" to help a customer install a new car battery and add transmission fluid, all with a friendly demeanor. Customers also note that the employees, many of whom know regular visitors by name, are a "good group of people" who provide reliable expertise. With over 6,000 locations nationwide, there's always an O'Reilly Auto Parts store nearby, but the Prescott, Arizona store stands out for its outstanding service and knowledgeable team.
Installed windshield wipers. Bosch mistakes package. After determining mistake, staff member installed wiper blades.
Great service and attitude.
January 2025
Friendly, helpful staff. Quick and easy to get what I needed.
September 2024
The staff is very helpful and knowledgeable. A pleasant experience for a lady that doesn’t have experience making small repairs/replacements to my car.
