-
May 2024 by Kathy buchanan
The lady that was cutting my fabric help me look around for something that I needed to match she was so exceptionally nice and helpful
-
May 2024 by Donna Montano
Answer phone calls
not pleasant. Call was to much trouble to deal with. No good bye, or happiness.
-
April 2024 by Tom VanMeter
It's a good place to get yarn and fabric.
-
January 2024 by Valerie I.
Is this place going out of business? Half the shelves were empty.. I went in looking for needle point thread .. all the colors I needed were empty.
-
January 2024 by Donna z
The gentleman who checked me out was very nice and very helpful.
-
January 2024 by Robert Macdougall
Usually when my girlfriend shops at Joann Fabrics, it's quiet, so at our age we don't appreciate it when someone allows an under aged individual to scream as loud as they can.It's great if the Store manager will politely ask the Adult to get the small ones to lower their voices, to respect the other shoppers experience.
-
November 2023 by Mark Burk
Manager was disgusting to my kids. Do not come here.
-
October 2023 by Michel Foster
Found help AND what we needed!
-
October 2023 by Donna Zeh
Large selection of items
-
September 2023 by Richard Fredrick
I don't know much about fabric stores but I live in North Central Arizona. I was looking for some fabric with a Southwestern styled pattern to use in home decoration. Not a single usable fabric in the store but I found something online in seconds. This is why brick & mortar stores are failing.
-
August 2023 by Jan Peek
Had what we needed.
-
August 2023 by Melissa Moore
I was visiting my boyfriend for the weekend, and brought in part of a period costume piece to find fabric to augment.After searching high and low for something, approach a clerk at the cutting desk to see if they could maybe head me in a direction they had in the store. I started the conversation regarding how the item I brought in was pretty much upulstory fabric, and she was trying to start on a conversation about how they could help when another woman cut in. She actually rolled her eyes, and said they didn't carry that type of fabric, and that I needed to go somewhere else. I started to reply and was going to ask her opinion of which of the JoAnn stores in Phoenix would be the best to go to. I wasn't asking what fabric they had in the store, just which store would be best to go to. AGAIN she rolled her eyes, and told me that there were too many stores in a Phoenix for them to know what they carried. That I needed to go into the website, look for something, then go to that store.Uhmn. Duh. I didn't even get to1: finish my conversation with the first woman before she butted in. And 2: she continued to cut me off without really knowing what I was asking.People wonder why there are so many issues with customer service right now. This is a major issue. People being rude, and not wanting to spend anytime really listening and offering solutions with what is available to them. She was so busy acting superior, that she didn't bother to listen to what I needed. I'm sure if she had spent just a little time, she could have solved my issue within her store. Instead, she copped an attitude, acted like my time was beneath her, and she didn't want to be bothered.So I will go to SAS in Phoenix instead. No trouble. But I won't be going to this store any time soon. It was really disappointing.
-
June 2023 by Bonie Loiselle
They have great prices and the people that work there are so friendly.
-
June 2023 by Christopher Chamberlain
I found most of what I needed
-
June 2023 by Tammie Cluff
Very clean and organized. Friendly associates.
