Headsets Direct, Inc.
ElectronicsHours:
1454 W Gurley St Ste. A, Prescott AZ 86305 Hours
About Headsets Direct, Inc.
Headsets Direct, Inc. offers a wide selection of headset solutions suitable for various needs. They stock most items and ship quickly, making it easy for customers to find the right product. The company provides professional-grade headsets for office professionals, call centers, and contact centers, including Polaris headsets compatible with many new telephones that support non-amplified headsets. For home and small office users, their consumer line offers more affordable options with many of the same hands-free benefits. Customers praise their helpful and knowledgeable staff, highlighting interactions with representatives who simplify complex choices and provide clear explanations of options. One staff member was especially noted for not upselling but instead focusing on finding the right fit for the company's needs. The customer service team is described as going above and beyond, answering questions thoroughly and keeping customers updated on back-ordered items. The overall experience is characterized by friendly, attentive service, quick shipping, and a genuine commitment to customer satisfaction, making Headsets Direct a trusted source for headset solutions.
Most Recent Reviews
October 2023
Great communication and great pricing. Kept me in the loop as to all details of my pre-ordered headset.
September 2023
Just ordered from them and the site was great. I also called into help me choose items that would work with my company's new phones. Toni was very pleasant and knowledgeable, even though I called back like 2 more times with more questions.
May 2023
Unbelievable customer service!!! They went above and beyond to answer my questions and to point me in the right direction! They made you feel glad you called!!!
More Comments(14)
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