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April 2024 by Chelsea Starfield
I love being able to get anything I need over her at ther Goodwin street medical supply store. Michelle and Lorraine were so cool to keep there doors open lon long enough for me to rent a elevating leg rest for my boyfriend's wheelchair! If it wasn't for them I'd be in big trouble! They are the best!
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September 2023 by Ashley M.
Great family ran business. They have so many different things in the store and the staff was so friendly. Will definitely be coming back.
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May 2023 by Shawn Dontworryboutit
I was greeted as soon as I walked in, the nice lady let me try on knee braces until I found the perfect one for me. Great place, thank you.
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December 2022 by Brittney C.
I'm from out of town and forgot a part for my sons breathing treatment. I called a minute before closing and she stayed open for me to grab it. So grateful since he absolutely needs his treatments 2x a day. Thank you, thank you!!!!
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October 2022 by Vincent Herod
This is the best store I've ever been too. They have everything. The repair technician is very good!
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June 2022 by Jo Jackson
Originally I was going to give this place 5 stars. That’s until today. 2 weeks ago I had spoken to loraine and had expressed to her that I was going to get a payment in in the next few weeks because I was also caretaking my terminally ill wife and had to figure out what time in the month would be easiest without having to put my wife in a pinch for something she needs. Well today loraine called and as I was trying to politely tell her that I was going to have it in at the beginning of next week she starts cutting me off and speaking in an extremely rude and way to confrontational way to me!!! They were great in the beginning and I would have recommended them to anyone but after being treated the way I just was over the phone I’ll never recommend them to anyone. You would think that someone who works in medical supply field would have just a little more empathy for a disabled man who is working himself ragged providing for and taking care of their terminal spouse. And then, not to mention, the back brace I’m being charged $300 for has broken for a second time! Will they replace it? Or are they okay with selling equipment that doesn’t last?
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June 2022 by Anita S.
I went to see Michelle,as I just had breast surgery. I'm a patient of a double mastectomy. One side in 2009 and the other side just 5 weeks ago. MICHELLE is the best. Very professional but let me tell you she makes you feel very comfortable, and excellent making you feel good in your own skin. She is Definitely in the right job. EXCELLENT EXCELLENT. I had to give her a hug as I was done and walked out with tears in my eyes. I felted like a lady for the first time in many years
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June 2022 by Jaye Lene Long
I love our local Goodwin St Medical Supply. The staff is always so cheerful & helpful and the prices are always so reasonable. I love the selections of unique greeting cards too. Highly recommended. Good job, Michelle!
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June 2022 by alice thompson
Purchased a camo cane and a moist heat mother earth pillow that I love. Staff was friendly and helpful.
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March 2022 by Daniel Eichenour
Was traveling from Texas, dropped in and saw Michelle. She is extremely knowledgeable with compression sox that I needed because of extended sitting while driving our RV. The Sox she provided are perfect and sooooo comfortable and improve my health. And she also fixed me up with the C-Pap supplies that I was long overdue on getting. Five Stars for Goodwin Medical Supply and their entire staff! Thank you!
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March 2022 by M S
They may be good in a pinch but otherwise go somewhere else. I say this because they told me you needed a prescription for oxygen which is just a bald face lie. They are centrally located and probably just want insurance to cover it.Go to Prescott Valley and get your supplies there.Don’t believe what Michelle says folks! I have rented an oxygen generator from another company with NO problem. They were in Phoenix area but have stores around the state. YOU CAN GET OXYGEN WITHOUT A PRESCRPTION.
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February 2022 by Tamara Tennant
Lady behind counter made me feel like I was gonna cheat her. Her customer service was not very friendly. For something obviously not ever used and had receipt. The best she could offer was store credit. I’ll never recommend this place.
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November 2021 by George W.
If you can't find it here it probably does not exist. Outstanding customer service. Friendly and informative.
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October 2021 by Suzan D.
ZERO Return policy except for store credit, and they do not advise that WHEN you purchase! They say they will call, and do not. They do know their medicare billing and paperwork, but sneaky practice on no returns takes away from shopping "local". Unfortunately I had a teenager (son of manager) assisting my purchase and he was not knowledgable, nor did he advise of the no return policy - I would not have purchased - probably their intent.
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October 2021 by Suzan D.
ZERO return policy - and not advised. I try to shop local - so instead of going to walgreens for a knee brace I went to Goodwin. Buyer beware, they do NOT take a return on most items, and do NOT tell you (some of it is in fine print on long receipt after the fact) A teenager (son of manager) assisted/processed my purchase. He never said a word about no return. I returned a couple days later to return the brace bc it did not fit, and would not stay in place. Woman says no return on orthotics, store credit only. I didnt want a $160 store credit! I advised her the teenager (who was standing next to her) did not advise that, she looked at him, he nodded and she said next time make sure you tell customer (guessing it was her son). She said she would discuss with and have the owner call me. Adding more insult, the owner has NOT contacted me, they have the product and have no compunction or courtesy to call me. Buyer beware - they do NOT take a return on most items, even those that they do take back, they avoid taking back for erroneous reasons (another customer experienced the same frustration there at the time). Their staff definitely knows how to sell, do medicare paperwork, but not good customer service after sale!!!
