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August 2024 by Niquole Abram
Good fuel station, it’s always clean when I come here and they have good prices and compared to other stores and locations. The only thing I would recommend is adding additional signage to the canopy.
You can only see it from ground level that is in front of the fuel station and that surrounded by trees and bushes. This is hard to see, when you are driving by. If they had signage up around the canopy on all sides, except for the only one facing the store, it would be much easier for customers to see what their prices are. Or a larger fuel sign in front of the fuel station, one of the tall ones would make it much easier to see prices.
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July 2024 by Rickele Orr
Again this one is definitely much cleaner than the one down town Prescott.
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July 2024 by Trish Pill
Fairly easy to get in and out of. Lots of pumps available
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June 2024 by Rick Oxford
Typically the best fuel prices on this part of town. Especially if you have Fry's fuel points.
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June 2024 by Frank Russell Combs
Good stuff!
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May 2024 by Richard Lewis
Nice place
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April 2024 by Roger Kinter
Had 30 cents off
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February 2024 by Lisa Anne
Love the gas prices.
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October 2023 by Amy R.
My little sister got married and we knew the baker at the bakery at Frys Off of Willow Creek was talented. OMG what an amazing job she did. It was classy, beautiful and tasted yummy. Thank you Melanie Woodruff-Williams for you wonderful cake.Melanie also made some cupcakes a couple of months back, again amazing!
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October 2023 by Charles H.
Wonderful experience at this Frys today... Busy store, but the service was terrific... If you're fortunate to get Tracy N. on checkout, you'll conclude the shopping experience with a smile. She's very sweet & pleasant, making the transaction enjoyable. Good work Tracy!
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September 2023 by Marcello Novak
All the pumps are closed
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August 2023 by Dev M.
Like many who have posted, the Fry's store on Willow Creek needs more engaged management. Again yesterday, the deli was closed apparently due to lack of staffing at 2:30 pm. - There was no sign posted indicating it was closed, so folks were standing around the counter area wondering what the hell was going on. The produce employees indicated some have just quit or don't show up for work, I spoke to a manager (female, did not get her name) who came up with all kinds of excuses as to why this continues to be a problem at her store. "People constantly yell and scream at us about the deli." -- I suggested cross training other employees, borrowing from other Fry's stores, incentives, etc. but it fell on deaf ears. She was standing around with another employee taking NO LEADERSHIP ROLE in solving the problem and at LEAST, make sure deli customers were notified -- part of the problem here could be her lack of leadership. They even said, 'Do you want a job?' (insulting customers - this is a training red flag).I tried to reach the district manager at his/her office in the PV store - I was told by an employee that the public CANNOT speak to the DM and refused to give me a name or contact number except to call Kroger -- so I tried to call Kroger and was on hold for nearly 30 minutes - the 'customer service' call taker refused to provide DM info or discuss any issue without answering a series of questions and providing a Kroger club card number. It was like a background check for the CIA --How this company operates under these circumstances is unbelievable. I really feel sorry for the seniors who come to Fry's expecting the deli to be open yet intimidated to confront the manager when it is not. Even when the deli is open, it is always short staffed -- the store is full of employees buzzing around like ants, but they DARE not enter the deli apparently --THIS IS SIMPLY A LEADERSHIP ISSUE --- SO SAD -- I have reached out to Kroger by email and IM, but have heard nothing.I recommend some training for upper management before the store's reputation sinks further.Dwight
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July 2023 by The Adster M.
I wrote my review and wanted it to be on THIS location...Willow Creek Rd, Prescott, Az 86305 I was in the store last Saturday night. A woman and a manager?...she was carrying a cash drawer, were disgussing a refund. It was going nowhere. Then all of a sudden the employee YELLS out, "Get the F--- out of MY store!!!" She did say the FULL word!!! I was shocked!!! Is that in the manager handbook? There is no training!!! In general many of the employees at this store are VERY RUDE...this was over the top...there are a few nice ones....very few.Later I saw this employee and her name badge began with an "R" she is of slight build, 30's possibly AND had these over-the-top EXTREME eyebrows.I will not take my business where employees CANNOT control themselves. I do NOT want to hear such....I am DONE. Sprouts, Safeway and Costco are close enough.
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June 2023 by Debbie Silva
Friendly employees
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February 2023 by Andy Lagasse
Good spot for fuel. If you need the attendant, they will help you with a smile at no extra charge!
