Dillard's Inc. is a well-known fashion retailer that emphasizes style, service, and value. The Prescott Gateway location in Prescott, Arizona, offers a wide variety of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home goods. Shoppers can find products from both national and exclusive brands such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers have praised the helpful and attentive staff. Ethan from the shoe department received special mention for his accommodating nature and excellent customer service, even going the extra mile to check stock at other locations. Shavon also provided outstanding assistance in selecting a gown and jacket, despite the store closing. Many shoppers appreciate the presence of knowledgeable sales clerks, enhancing their shopping experience. Dillard's has been recognized for creating a warm and welcoming environment, particularly for families, as staff members work hard to ensure a fun shopping experience. With a diverse merchandise selection and friendly service, Dillard's is a favored destination for those seeking formal attire, unique gifts, and more.
We had to stop in last minute and Shavon helped us pick out a beautiful gown and jacket. They were closing but she still delivered excellent customer service even though the other staff members were impatiently waiting for us to leave.
November 2024
It's nice to have actual sales clerks. Went to the shoe department and they had 3 sales clerks, kind of a blast from the past. Haven't experienced that in years👍Ethan was wonderful and super helpful!👍👍👍👍
September 2024
Cay who worked in fragrance on 8/27 was EXTREMELY helpful, such great customer service!! 🤗
