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March 2024 by Russ S.
The Prescott AZ store is absolutely the worst retail store in the US. The gun/sporting goods is great clothing selection fabulous, everything is great until you try, sometimes successfully sometimes not, to check out. That's where the incompetent morons take over, and do they. The funny thing is some of them have been there since the place opened so you would think they would have a clue. Don't ask any of them where something is. They probably know just don't want to be bothered. I swore off this craphole a year ago, but swung in today because my regular place was out of what I needed and I was close, and I couldn't believe the cretin who runs the place wouldn't fix the problems. Read the reviews most of the five stars are from "local guides" in other words paid for. The majority of the rest are one star not from local guides. You would think that someone in the management structure would realize that all the effort that goes into getting an otherwise great store to the point that this store is that all is for naught if the q customers put their purchases down and walk out because the clown show at the registers is out of control
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February 2024 by Charles H.
LOVE this store. Great products and even better people. The team members are always around & very helpful whenever needed. I could spend hours in this store each week, and still not get bored. Highly recommend CAL Ranch. Their selection, service, and value are all top notch.
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December 2023 by James B.
Friendly staff. Manager was very nice. She was really busy for Black Friday but was helpful and patient with everyone. Was there for ammo and they had what I wanted. Would shop there again. Prices were fair and reasonable.
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November 2023 by Brian H.
I prefer this location over the Prescott Valley location. Store is stocked with quality clothing including other household and farm items. Prices are reasonable. Staff is friendly. CAL sells name brand items. Lots to choose from. Fun store.
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March 2023 by Rene T.
It's a decent sized western store in Prescott AZ. I was looking for cute women's decorative cowboy boots. They have boots, but they are not fancy or decorative cowboy boots for women. Their selection is more for daily wear or work wear.
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March 2023 by Nick Peterson
Where is Customer Service today? My wife came in here alone with 6 of our small children to shop for our homestead. There were NO flatbed carts, just the regular grocery store carts, with very limited space in them for feed bags. She loaded it up by herself which is to be expected, she got to the checkout. The lady looks at her and says, well you are going to need to pull each bag out so I can scan it? My wife at this point is holding our two twins in her hand and she puts them down and starts pulling out the bags so the lady can scan them. She doesn't offer to help or get someone to help her pull them out and scan them. The other C-A-L Ranch store in PV's employees are super helpful and are always there to lend a hand. Tractor Supply I know how dare I say their names :) actually, have it set up so you can have them bring it out to your car for you and ALWAYS ask if you need help out. I just don't understand what is going on with today's workers. If someone looks like they need help and asks for assistance, don't just stand there and ask them to do more! They have great feed at decent prices and have typically been super helpful at the other MAIN location in PV, but she was in this area and thought they would have helpful people, we will NEVER be going back to this location again!
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March 2023 by Chris B.
This store has most of what people might need on the average ranch or homestead. Prices are good, quality is above average to very good. Good range of camping, hunting, fishing gear, firearms, and ammunition at reasonable prices.Store is kept very clean.Sales and support staff are very good to exceptional, are very helpful. Excellent customer service and support.
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February 2023 by S B.
I was pleasantly surprised by this store's selection of stylish ranchwear/ workwear for women. My only suggestion would be to stock more of the smaller sizes because Carhart field gear (especially the women's pants/ tactical work tights) tends to run a little large.
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February 2023 by Leah Morales
Trying to sell feed that's a year old is disgusting. Especially for the inflated prices Cal ranch charges. I would think a feed store would actually care about the quality they're selling..... selling year old feed is NOT good business and not good for the animals they claim they care about.
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December 2022 by Jason B.
At first glance you don't really think it's a cal ranch store, I walk into it and I feel like I'm in the '70s, the floors are terrible The ceilings are low and very few people say hello. Anyway, I sure am glad that the new store open to Prescott Valley. I was hoping that new store was going to replace the old one. Have a great New Year everyone Happy shopping!
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December 2022 by Charles M.
Excellent store and products great prices and selection helpful customer service will shop there for all my needs and I like the people who work there , the trip to cal ranch is like an adventure so try it when you need anything and you will be surprised and amazed so don't delay go now while the selection is fresh and stocked to the hilt!!
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December 2022 by John W.
Very sad to be treated as I was today. Kinda embarrassed me in front of 12 customers and employees. I will never spend another dollar in this place.
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November 2022 by Brett S.
Good selection and service. Had everything that I needed. Won't hesitate to go back again.
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October 2022 by ODDOWEN29
The employee Janine was super helpful and was not over shadowing. She deserves a 100% raise
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September 2022 by William Franklin Walters JR.
They have a better supply item and more friendly then tractor Supply or Ace Hardware.
