Best Buy is known for its helpful and knowledgeable staff, offering excellent customer service that enhances the shopping experience. Customers appreciate the quick check-out process, especially during early hours when staff availability is high. Many have noted that items are well-stocked and often available for same-day pick-up, matching prices found on platforms like Amazon. Several reviews highlight positive interactions with specific associates, who provide guidance and support in finding the right products, such as computers and accessories. Fast service and efficient curbside delivery are also praised, with some employees recognized for their outstanding contributions. However, there are concerns regarding the management of the store, particularly related to the checkout process. Customers have reported confusion over the lack of a dedicated checkout register, forcing them to use the customer service counter, which can lead to delays. Issues with signage and communication from management have been noted, suggesting a need for improved training or management practices. Overall, Best Buy is a place where customers enjoy shopping, although some operational improvements could enhance their experience further.
Arriving early just after opening paid off. Lots of staff available and quick check out. The item I purchased was the same as on Amazon and item was in stock for same-day pick up.
January 2025
I came in a few days ago looking for a new computer and Alyssa was the best! She was so helpful and really made sure the computer had what I needed!
January 2025
I really like this place, I have enjoyed every time the I have gone in. You don’t get bug as much as you get in some other stores and I like that,