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September 2023 by Kathy Young
When BBVA became PNC a lot of things changed. I hung in there throughout the turmoil.I was in the Bank's lobby when hoards of people were there closing out accounts. Now it has calmed down. But every time I go in to do my banking, there are always new faces behind the counter. I used to know who I was banking with, but not anymore. That was enough for me. I no longer feel confident in PNC. Too many strangers looking at accounts......
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February 2023 by Julia Elias
I am a PNC Bank customer from out of state and needed assistance with an unusual document notary service. I was able to speak with the manager on the phone, who made sure that they could help and put me in touch with the notary. We set an appointment time and the service was wonderful. Perfect!
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October 2022 by Elizabeth Margaret
Literally the best experience I have ever had at a bank, coming from a jaded angry ex New Yorker. Shout out to Mike and Assistant Branch Manager Laura for being wonderful and magical. I will never go anywhere else.
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January 2022 by dawn huth
Huge Kudos to Justing for making time for us each visit, despite being short staffed. We appreciate you!
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January 2022 by Max Parker
PNC is nothing like BBVA was!I'll be switching to another bank come Monday!Went into the branch to deposit my paycheck and was told funds won't be available until Tuesday. For someone living week-to-week on a paycheck... Ridiculous that it takes 2 days to clear no matter how many paychecks I have from my employer. Ridiculous!!!
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November 2021 by White Wolf Alchemy
BBVA changed to PNC overnight. I am very sad, I loved BBVA. PNC is the worst bank ever. Are they even open in person??? They don't even answer their phone.
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July 2021 by Andrea Smith
I had an account with them and someone deposited money into my account and took it out twice, bank froze my account and then closed it, sent my money via check to my old address when I gave them my new one a month prior, and I never got my money then everything shut down due to covid.
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July 2020 by Stacie Goering
This is a terrible bank in general. Not just this branch.
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August 2019 by Matthew Padden
Failed to mention you have too Qualify. Oh yeah sure we will take your money from you! BBVA IS A JOKE. I wouldn't bank there the staff are very rude.
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April 2019 by Mozilla Zas
Quiet and large building with customer friendly tellers and bank representatives. Just avoid lunch hour because there is usually a bit to wait when several staff go on their break.
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October 2018 by Ann Shirley
I've been with BBVA Compass since 2003-when it was still Compass Bank. I always feel welcome and find the employees knowledgeable, informative, polite and always provide service with a smile.
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March 2018 by Pablo The 13th
They have only one bank teller on a late Friday afternoon.. there's about 10 people in line.. poorly understaffed.. took about 30 min to make a transaction. I need a new bank.
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February 2018 by Crazy Feather
FBI Substation located here...
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September 2017 by Lane Pirkel
After waiting in line for over 15 minutes with a large sum of cash I was finally met at the counter. When I finally got there I was told that they would not help me count my cash and I needed to go home and count it myself before I brought it in. This bank is always short-staffed and the employees not very friendly. Needless to say I will be taking my money somewhere else.
