Aaron's is a well-regarded business known for its friendly and reliable service. Many long-term customers appreciate the dedication and professionalism of employees, particularly a sales associate named Bob, who has consistently provided excellent support and assistance. Customers have furnished their homes through Aaron's and have found the products to be good quality and helpful, especially when relocating or in need of essentials without immediate cash. However, there have been some concerns regarding customer service, particularly with a new general manager who has been described as rude and condescending. Some customers report issues with the billing system, receiving calls about late payments despite having good credit and automatic deposits. These experiences have led to frustration, especially when customers feel they have been treated unfairly. Overall, while Aaron's has many loyal customers who appreciate the service and products, some improvements in customer communication and management style could enhance the experience for everyone.
Got a bed and washer. Good deal, great and friendly staff.
August 2022
We have always used Aaron's. Our house is fully furnished thru them. The sales team at the Gail Gardner store are friendly fast and reliable. Thank you Mr. Bob for helping us purchase the refrigerator in a fast timely manner
July 2022
Good service some good products and it works when you are trying to relocate and or get your home together and are not able to buy the things that you need with cash at that moment