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July 2024 by Sheryl Nilson
I wish I could remember the girl's name in pharmacy. She was a little rude. I told her my name and she said that nothing was there for me. I told her the name of the prescription and I got a message that it was ready. And she told me to tone down my attitude. And I did say i'm sorry but then I thought later on her customer service wasn't very nice.
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July 2024 by Donna Dotzler
July 2024
Thanks to Julie in the pharmacy for incredible service and helping me save money!
Most of my experience is with pharmacy and during covid, I usually use the drive through. Yesterday, a wonderful young woman was in the drive through and I'm sorry I do not remember her name (June 15, 945am).
She was incredibly patient and kind to a couple who were not very understanding or kind about the copay they were being asked for. This employee never got frustrated or short with them as they yelled at her.
She was then very kind and patient with me with my new prescriptions.
Customer service is not easy and she does very well with a busy drive through with grumpy overheated customers.
Please try to let her know she is appreciated by her customers
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June 2024 by Tania Doucet
Just waited for 30 minutes in the drive-through and no movement of any vehicles (There were still two in front of me and no sign of life) so I left Without my prescription.
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June 2024 by Dramma Mamma
Pharmacy Manager is so rude and impatient!! I have transferred all my prescriptions to a different pharmacy and will tell all family and friends to do the same!! Your rude ma'am as I have cataract and can't see and on meds I couldnt remember my phone number and pharmacy Manager refused to give me my meds. I knew my address and DOB I needed help to remember my phone. As I use a cell I don't call myself. When you get old Miss manager of the pharmacy with your sour face someone treats you a little kinder than you just treated me today
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June 2024 by Heather Macy
Today June 4th at 12:28 I was in line with my mom at Walgreens pharmacy located in Prescott Valley off the 69 highway and the actual Pharmacy manager called her up to bring her out for her prescription my mom needs me being over 70 years old glaucoma she has eye problems again while I'm with her that I drive the rude pharmacy manger ???her she demanded that I put my mom's phone number into thepin pad never having to give my.number at drive through just do and address which I'm not really understanding why as she doesn't use any rewards there I've never been required to do so before and I don't know her number offhand she is absolutely the rudest ignorant unprofessional woman I've ever met in my entire life I am currently transferring all my mom's prescriptions from this Walgreens to another local pharmacy in town small owned and run instead of staying with companies that don't care about the locals shame on you Walgreens for allowing someone like this to be your manager and representative
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May 2024 by Cassandra Pott
I'm not sure who was working yesterday at the photo center, but I cannot express enough when I say that racism in that place needs to be kept in check and workers need to be reprimanded if they are asking their customers "do you understand what I mean" when someone is clearly speaking English to them.
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April 2024 by Richard Garnett
Cashier was extremely nice
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April 2024 by Ellen Hughes
I get my personal products at Walgreens as well as my prescription drugs
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April 2024 by Cadman
The lady who helped me today Robyn is a testimony of great customer service and that there's never a reason to not get up and go at life. Employees like her are hard to find and harder to keep these days. Just as she recognizes customer needs I hope the company and district leaders recognize hers and her work ethic and reward her with a chair so she can comfortably perform her job duties or take a break when she needs to. Employees like her are the reason people will continue to come back to Walgreens instead of "the other one"
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March 2024 by Nicholas Rossi
I think this place is a horrible place they just ripped my daughter off of 20 bucks when she bought a v-bucks card and it's not working there is no number to contact the company on this and they are not willing to give it out the number to contact the company so we could call them my daughter has lost 20 bucks from Walgreens company it's against the law for them to say that is no refund or exchange on a card that is not working what if the card is hacked what if someone has hacked into the card or it's a bad card
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February 2024 by Esther DiCamillo
Sent a single 4by6 photo to be printed for my husband's birthday. Got notification it came in and drove to pick it up (15 min drive each way).
Got it right away and instead of checking me out 2 ladies in photo sent me to a line of 6 people waiting to check out.
Their inventory couldn't be interrupted by something as miniscule as a customer paying 39 cents.
Rude.
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January 2024 by Art Thrower
Your out of the same medication two months in a row. If you are having a problem don't you think you should let customers know before my doctor sends my script that can't be sent any were else hay thanks Walgreens for doing to us 2 in a row. The pharmacist sead they ordered all they can. So let's see, the problem is no more of a certain kind of medication that won't be sent for three weeks,it makes it so the customer pays for it thanks again walgreens .
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December 2023 by Mo O.
This review is for the Photo department: Worst. Photo. Department. Ever. Wife went here recently to get a passport photo. It was a cold day, so she had on a pullover over her shirt. The clerk first told my wife she wasn't allowed to wear a pullover in the photo. So my wife says she'll remove the pullover, and has a white shirt on underneath. Clerk then says passport photos can't be with a white shirt. After unsuccessfully trying to convince the clerk it would be okay, my wife finally left with no photo. So, first of all, the Walgreen's clerk is not the "passport police". Walgreens job is to just take the photo and collect the $. Secondly, after reviewing the passport photo requirements on the official U.S. Dept of State website, found out this Walgreen's clerk was just making all this stuff up. (Btw, the very next day, my wife got her passport photo from the Post Office wearing the exact same pullover!) Crap customer service. Will never go to this Walgreens again.
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December 2023 by Kimberly Markle
Clean store, super convenient, lots of parking and friendly helpful staff.
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December 2023 by Botan Koyi
The white ugly lady she was very very rude on duty at 12:25 pm on 12/2/2023 I gave her all info about prescription pick up and she trying to avoid me . What the hell is wrong with her she must revoke her license.
