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June 2024 by Denise P.
Got a terrible Pedicure here a while back (uneven nail polish, "callous remover" was a complete joke), should've went back and requested them to fix it, but I decided to just take the loss. Eventually tried to take the polish off, no amount of polish remover would even touch it. Went back to request they remove it, turns out it was gel, which I NEVER requested. Then they charge me $10 to remove it, when I didn't even ask for it In the first place?! I looked at who I presume is the owner (he answers the phone and sets appts, from what I could see, maybe just the manager?) and said "really? You're gonna charge me for this?" And he just looked away. I will never, ever go back to this place-what a racket!! 0/5 stars. Terrible service.
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June 2024 by Amanda Cooper
worst mani / pedi i have ever had in my life.
my nails look like blobs.
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June 2024 by Hayley Ling
I took my mother there to have her acrylic nails removed and her real nails polished. She came out complaining how unclean and unsanitary the salon was. Then she told me that she chose a pink polish and they put a beige polish on her. Finally, she showed me how her nails on one hand were filed round and the other hand were filed coffin style. She was so unhappy with the experience that she didn't even want the manicurist to fix them. She paid her bill and couldn't get out of there fast enough. Needless to say, she won't be returning.
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June 2024 by Toni
I almost hate to share because she is that good! Tracy at Top Nails is AMAZING. You will not be disappointed. She is meticulous and extremely good at what she does. She is gifted!! I won’t go to anyone else. The entire staff are friendly and I never feel rushed. Want a good nail salon experience, check this place out.????
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June 2024 by ashmyster 23
Made an appointment and waited 30 min. Gel color options are bleak. They did not use clean tools, the whole place was a cess pool, if I'm being honest. I watched him rinse off the cuticle pusher in my pedicure water! BRUDDA EWWWW
Customers next to me talked about Blacks and Hispanics very loudly (I am "a black"), it was all around super uncomfortable and I wish I would have got up and left. Avoid at all costs!!
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June 2024 by Emma Votava
Top spa and nails is my go to! They do great work and are very friendly. Love Robinson!
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May 2024 by Chris D
My appointments today were nothing to brag about… I went in for a mani pedi without gel polish. I arrived 20 min early to take time to look over colors. I was shoved a book and told to sit. Wait a minute… if my hands are soaking for my mani how am I going to look at colors?!?! I quickly picked a color. She rushed through my mani leaving some nails jagged and sharp and sear to you missed polishing a whole section of one! Two coats and rushed to pedi care. AGAIN WAIT A MIN!! I didn’t get a top coat! WTH!
So I scurry to chair #8. I can’t roll my pants up my nails are wet. There is already a full tub of water in soaker too. This less than gentle guy rolls up my pants, soaks my feet in water that instantly turned my feet RED it was so hot!! I couldn’t keep them in there! Anything but kind he addy a drip or two of cold water. Asks me what kind of pedi I want. I previously looked at the menu do I knew I wanted jelly. Now this guy is furious! He throws attitude about how he needs to drain the water for that one and start over. Will I do #5 package instead? No I will not. I want the jelly one thank you. Not my fault you were in a rush to scald my feet! After that dramatic event he starts taking my polish off with the drill. I kindly tell him it’s not gel polish and he can wipe it off. He insisted that this was quicker (which it definitely wasn’t) and as he’s on my big toe burns me through my nail bed. Ok now I’m seriously aggravated! I spent the whole time trying to relax as he was rough and continued hurting me. I swore at one time he purposely took the cheese grater thing to the inside of my foot to make me jump in pain! I take good care of my feet. There was absolutely I reason for the harshness.
I also need to add… they smoke outside the back door and leave it open… the smoke filled air is carried all the way through the salon. It’s absolutely disgusting!! The “sterile” tools may have come out of the sterile bag but never once did I see them open one of those bags. They just slid the tools out. That’s super sketchy!! Never ever will I be back!
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April 2024 by Sarah Edelstein
Love, love this nail salon. Great service!
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April 2024 by Isabelle Martin
They do pretty good pedicures here but don't do great manicures. My pedicure was fine, but my friend's nails were not the shape she asked for and chunky.
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March 2024 by Maddie Pino
Left the salon with a bloody thumb, my nails are plastered to my fingertips with the gel polish. The massage chair kept breaking. I asked for one star on each thumb and I asked for "bozo" from top to bottom on one of my ring fingers and "cty" top to bottom on the other ring finger. Both words are backwards and not top to bottom. They put stars on every single nail. Refuses to give me a refund. Never going there again :)
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February 2024 by Karla C.
Can you believe I paid more than $30 for this crappy manicure? She didn't not even bother cleaning the nail entirely. I've been coming to this place for a long time but other than Robertson and Kathy, no one else is attentive or "friendly." I took a break from coming here, but thought of giving it one more try, and I wish I hadn't. Paid 103$ for this manicure (gel) and a coconut pedicure (THAT was worth it at least). All in all, I think I am officially done with this place :/
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February 2024 by Madeline P.
Left the salon with a bloody thumb, my nails are plastered to my fingertips with the gel polish. The massage chair kept breaking. I asked for one star on each thumb and I asked for "bozo" from top to bottom on one of my ring fingers and "cty" top to bottom on the other ring finger. Both words are backwards and not top to bottom. They put stars on every single nail. Refuses to give me a refund
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February 2024 by Carolyn Lee
Had my first pedicure. It was awesome! Henry did a fantastic job and fixed my in-grown nail!!!
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February 2024 by Catherine Trevizo
Got my nails done with my sister in law. My nails are uneven and bumpy, my sister is law was charged the same amount as I was and she wanted a manicure and all he did was file her nails and paint them. I thought manicures were more detailed than that, I guess I'm just old school... we won't be back.
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January 2024 by Suzy Seamon
Robinson does a great job!