“I went in to get something made that is very personal and dear to me from a loved one I lost in the past. The staff there were very nice and helped me with replicating it to the best of their abilities and it turned out better than I could ever hope for. The women were very helpful and gave me condolences for my loss. It's hard for me to do these things based on who it's for and the staff made it easier for me. Thank you very much.”
“I needed assistance with returning a vacuum and Mellissa ( the owner) and all the staff exceeded my expectations. It’s a friendly great new atmosphere. I will be returning for all my shipping needs. Great job!!!”
“Over the past few months, I have visited this location to ship packages and once to pick up packages. The workers have been very nice and helpful. One is even funny and jokes around a little. The experience has improved greatly from a year (plus) ago.”
“This US Post office in Prescott Valley is currently under renovation. You can't enter the building due to construction. However, they do have a window where you can get service. They gave me very good advice and service today. An unwanted package from a company came to our place yesterday and I didn't want to get charged for it. I asked him how much this would cost to send it back. I explained the circumstance and the postal worker told me that I can send it back without any cost for me. He then put a stamp of "Refused" on it and that company that tried to get $220 from us, for a product that we didn't order, they will have to pay for the return postage. Thanks to this office for great help for me. Enjoy your new renovations when they are completed. I believe that Luke was the postal worker who assisted me.”
“I had never returned anything from Amazon to The UPS Store and Patrick was extremely helpful and patient with me as he explained the process and help me to get everything returned quickly”
“Extremely helpful and kind! I couldn’t leave work for a package I needed to sign for and Joe stopped by after 5 for me. Also the staff member I spoke to at the office was super nice and explained everything very well:)”