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September 2024 by Robin Conklin
Scott and Dakoda completed our tub to walk in shower remodel. They did a fantastic job. They were extremely courteous, efficient and skilled, and they left the work area clean when they were finished. I really appreciated the extra effort they put in going up and down the stairs many many times to get the upstairs bathroom job completed. I highly recommend Scott and Dakoda.
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March 2024 by Russell Hoover
We wanted a new walk-in shower installed in one of our bathrooms, and this was an excellent process beginning to end.
We were able to get an appointment to have someone to come out within a few days.
Lorne, the sales person was prompt, friendly and very knowledgeable about the product. We felt we got a fair price for what we ordered.
Chris, from the local office went above and beyond when we had asked for a sample, so we could match the countertop we were going to order (unfortunately Dreamstyle does not offer vanity countertops).
Scott Barnes, the Installer was on time, and his expertise for the install was outstanding. He was also very friendly, and cleaned the area well before he left at the end of each day.
We would definitely recommend the team at Dreamstyle.
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February 2024 by terry brown
Scott and Perry are the tops. Very professional, courteous, knowledgeable and informative. Give those guys a raise!!! We love our new shower. Thanks, Terry
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January 2024 by Karen Blake
Jared and Bennie were just amazing. I was unsure of the process but they made the experience easy. My new shower is just amazing. I def would recommend.
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November 2023 by Lee Zwak
Receiving unwarranted solicitingohysical mail.
Called un and they will not take me off the mailer
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November 2023 by George Quinlan
Really terrible experience so far in the pre-sales / sales experience. I called them for a quote on a new door. Simple. Appointment #1 - The sales rep didn't show up for the appointment, 30 minutes late, I finally called them (no call from them), to learn he had an emergency and wouldn't be coming. A phone call would have been great, as both of us took time out of work to sit home for the appointment, but emergencies do happen. Back to the telemarketing call center to schedule appointment #2.... it is set for Monday.In the interim, a slimy sounding telemarketer calls from the inside sales center, a gentleman named Justin, to confim appointment #2. He absolutely insists on running through he sale pre-qualification script.....uggh.... is the homeowner going to be there? Am I going to replace the door? Do I know that is has to be an exterior door? As I'm explaining to him that we just need to confirm the appointment and getting more and more frustrated by the minute he argues with me that he has to follow the script and hangs up on me. I called back and escalated it to a manager, absolutely unacceptable! Wow, well I was assured they would be there for the next appointment and the manager apologized for my extremely rude treatment.Appointment #2, this past Monday, once again, a no show. At least this time they called to let us know they wouldn't be coming, unfortunately, of course, we both took the morning off of work to meet the sales rep. The call center rep (you can't actually reach anyone who actually works in the store location by the way), asked if we would be available at a number of inconvenient times, had no other available times and apologized, but someone would need to call us on Tuesday.Tuesday (today), I get a call from an SDR who is now trying to "set" an appointment. No knowledge of any of this history with this clearly customer focused organization. After setting a 3rd appointment, she explains her manager will then have to call me to confirm the appointment. I'm expecting another round of qualification questions and someone who isn't even aware of how they've treated a potential customer to call me soon.I'm sure they will also not honor the discounted pricing they said expires on 10/31....because the sales rep won't make it here before then.Big red warning flags... "are both owners of the home going to be present?".... "will you allow 90 minutes to spend with the sales rep?".... I'm expecting a "Tin Man" to show up and try and pressure me into buying a new door on the spot.I don't even know if they have the product I'm looking for, because they won't answer any of my questions on the phone.This is a really old school call center, high pressure sales operation, and although I haven't seen a sales person yet, I'm expecting the worst. It is VERY concerning you can't even reach someone in the local office, I'm really concerned if I did buy something from this organization would the installers even show up? What if I had a problem....would I also be directed back to the sales call center who has no customer knowledge at all? Really poor way to run a business. The more I think about it ...just wow....should I even meet with these people?Be warned and very very cautious in dealing with these people. Tin Men.Update: I did contact the email below to share my concerns before the company replied to this post. No contact from them, no response at all.
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September 2023 by Ka Arizona
It was a pleasure to work with DreamStyle from the first meeting to completion of the shower replacement. The first representative was Thomas MacPhee, he explained every detail and made a new design vision for a 50 year old shower. DreamStyle kept me informed as to the process ordering the materials and the final measurements with Chris. Installed by two exceptional workmen Dana Gannon and Art Shell. The work site was kept clean and their work ethic was great. Wow!! Was my first response, choose DreamStyle for your bathroom makeover.
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September 2023 by Kory McQuiston
Some workers are better than others, but overall experienced workers!
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September 2023 by Donna Shepherd
Perry was my installer, he was professional, nice and did a fabulous job on my new shower! I’m more impressed than I thought I would be. Dream style, fantastic companyService: Remodeling
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September 2023 by Justin Hartman
We were so blessed by the work of Scott M. and Kelly H. out of Prescott, AZ. Not only did they wow us by completing the project in only 1-day, but their kindness and professionalism made this beautiful project seem significantly more memorable.These fine Gents even packed in our Amazon order (boxes) to spare my daughters from going out in the heat.I can't wait for them to complete our next bathroom!Thank you DreamStyle, and especially Scott and Kelly.
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August 2023 by G.G. Leonardo
Our new shower demolition and installation was supposed to take 2 days but Scott and Kelly had it done in one day. The product is absolutely beautiful. They did a wonderful job and were some of the most professional, considerate and pleasant contractors we have had doing work in our home, and we've had a lot in the last 4 years since our home was built in 1996. They obviously enjoy working together and were a great team. They were absolute perfectionists. These two deserve a raise. We were very lucky to have them install our new shower.
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July 2023 by gg Heath
Two weeks ago, we requested a quote for replacing a single large window. We provided our information and they said the installer would be in touch within a week. We never heard from the installer, so we stopped by again today and they apologized profusely that no one contacted us.Shortly after this discussion, we received a call from the installer. Only now they say "we have a four window minimum."The company doesn't know what they're doing.
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June 2023 by Stephanie “IslandPrincess” Smith
I'm extremely satisfied with Jose Sr & Jose Jr both men very well professional very sufficient explained everything to the core had the bathroom door closed while work was being done so no noise would bother me..I'm in wow status it turned out beautiful I jus love it I'm very happy and I will recommend them to everyone...much thx to dreamstyle for making mine & Mr Sid Smiths dream a beautiful one ? Forever a Satisfied Customer ❤️?Service: Shower refinishing
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June 2023 by Gary Lesslie
Our initial contact at Dreamstyle Remodeling, Design Consultant John Boswell, was very professional. He was attentive to our needs in replacing a sliding glass patio door. His suggestions were very good and his final recommendation regarding door manufacturer, model, material, and style were spot on.Very shortly thereafter, Chris came out to inspect and measure our existing door and framework. He too was very courteous and helpful, further explaining the delivery and installation process. The door delivery date given to us was reasonable given the customized size door we required. We were pleasantly surprised when our delivery date was accelerated!The installation team of Scott M. and Ayden B. were terrific! They were very professional, courteous, and thorough. They worked hard preparing the work area, removing the old door, prepping the door frame, and installing the new door and screen. They explained different parts of the installation and fully demonstrated the door/screen/lock operation when completed. They also did a great job cleaning the work area. We couldn’t be happier with our new door and highly recommend the entire Dreamstyle Remodeling team. We will use them again for our additional remodeling needs!Service: Sliding glass door installation & replacement
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June 2023 by Pat R.
Just a great experience! Jay Kurtz and John Lynette were friendly, accommodating, cleanly and professional. who could ask for more? Windows look great and so clear it's looks like they there is no glass! One of those great experiences where you get everything you asked for!
