PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances more effectively. The bank aims to make banking easier by encouraging small steps today that can lead to better financial health. Customers appreciate the friendly atmosphere at the branch, often greeted with a smile upon entry. Staff members like Nanette are recognized for their attentive service, quickly identifying ways to help customers make the most of their savings, especially during important moments like purchasing a home. Angel and Stephen are also noted for their helpfulness and prompt assistance, ensuring customers' needs are met efficiently. While one customer mentioned a negative experience with a teller and cleanliness issues with the ATM keypad, overall feedback highlights the bank’s dedication to customer service and personalized support. Despite some negative reviews, many customers find the branch staff attentive and helpful in guiding them through their financial journeys.
Average just average capable of mistakes , eventually took care of it on there side only ,
March 2024
I've been banking at this location since was Compass bank before PNC. I've only had one bad experience with a teller inside the bank but I blew it off everybody has bad days. I will say my biggest issue at this point is they don't keep the keypad on their ATM clean I mean it is beyond filthy, all the time.
January 2023
It seems to be a pretty solid bank. I've had no issues concerning them. Very friendly and helpful staff
