-
June 2024 by Kathryn O'Steen
I had been trying to fill my prescriptions here and I kept being told I owed significantly more than my insurance company confirmed I should pay since my deductible had been nearly been met. In fact, I was told by Walgreens my deductible was twice the amount on my card and in my policy. Finally, my insurance company figured out that Walgreens incorrectly input my name, relationship code to the policy holder and other items when I was originally put into their system, therefore Walgreens never applied my previous out of pocket payments on prescriptions to my deductible. After a week and a half of trying to get my prescription filled and on day 2 without my medication, my insurance company called this Walgreens with me on the phone, as well. The person we spoke with was angry, he acted completely annoyed to deal with this, and he kept arguing with the insurance company that I had not met my deductible despite her telling him repeatedly that I had. He then "accidentally" disconnected the phone call. The woman from my insurance company was appalled by his treatment of me, and the incompetence and lack of any desire to try to fix the situation. I am transferring my prescription to another pharmacy and will never again do business with this Walgreens.
-
April 2024 by Erik Crondo
When they answer the phone they rush you off and over talk you. Very pushy and rude
-
March 2024 by Rhonda F.
5 Stars to a seriously overworked team. I was waiting for a vaccination and watched them work for 20 minutes. Every person there was putting out 150% to fill orders, answer the phone and be friendly and helpful to the folks waiting to check out. I didn't feel good about what I saw and neither should Walgreens management. Lets just remember that what people in a pharmacy do is important and mistakes can have terrible results. These people need some help.
-
February 2024 by Art Weiner
Not my regular location, but when mine doesn't have an item, this location almost always does!
-
January 2024 by Milsy Dugarte
Good customer service, all sellers are very friendly.
-
January 2024 by Michael Lutz
While putting my medication in the proper cassette I came across a 5 MG oxycontin pill. I do not take this medication, never have. Rx tech on phone rude and rushed. Acted like no big deal. I understand mistakes are made. Didn't appreciate the who cares attitude. I expect an appropriate attitude and explanation. Will I get such customer service we will see.
-
January 2024 by Aimee S
Not sure who I talked to in the pharmacy just now but she was beyond rude. If there's an insurance issue that the customer isn't aware of, asking them very rudely if they want to pay out of pocket is probably not the way to go.
-
November 2023 by Caren Curran
I only gave this store a one because I had to. The young lady who was working the point of sale, was so rude. They should have her stocking in the back and not have her around customers. I returned an item, and she was very difficult, not friendly at all. I normally go to the Walgreens at 16th St. & Glendale, but the parking lot was roped off, which forced me to go to the one on 7th Street and Glendale. Never again when I go to the store On 7th St & Glendale.I called after I left the establishment to speak with the manager, and I’m pretty sure the person who picked up the phone was the cashier, and she told me that she was the manager. I could be wrong, but probably not likely.
-
October 2023 by Andrea Neider
It was nice. And clean.
-
October 2023 by Marcie Lavold
I always do online ordering and pick up. They get your order done so fast and it is easy in and out. Never to crowded or long wait lines.
-
June 2023 by Kye Lee
It is 2023 and is about time for you to have a working card network system and not be cash only.
-
June 2023 by Ray
Fill your prescriptions elsewhere
-
April 2023 by Ruth Howe
No to busy at time I was there prices normal as any other Walgreens. They have a rewards where you gain points for spending and discounts wonderful place to get prescriptions pharmacist is very helpful with knowledge of your medications and is very happy to explain them to you
-
April 2023 by Danielle D.
Friendly staff and service nice location All the products I needed were there and a great selection
-
March 2023 by Kailua Lee
It is 2023 and is about time for you to have a working card network system and not be cash only.
