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October 2024 by Monica Humphrey
The staff here are very kind. My cat got out of his carrier and the worker assisted me with getting him back in. I really appreciated that. Whole visit took less than 15 minutes! Definitely recommend coming here.
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October 2024 by Gigi Rom
I go to get my puppy shot we told the guy we had her for 4 days he stated he couldn’t give us shots. Said we had to wait a week. Kid didn’t know what he was doing.
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June 2024 by Daniel D'Agostino
Not a real vet. Why pay more than a real vet, only to be extremely disappointed? They focus efforts on upselling customers and less effort on the quality of care... but again, they're not a real vet.
Paid almost $500 for overpaid services for my two puppies at Vetco, including 3 rounds of vaccinations. For the fecal test, they handed me a bag, a cotton swab, and a self addressed envelope. I took them to my actual vet, where they charged less and actually performed the test themselves.
I had an appointment for the 2nd round of vaccinations. Left without the vaccinations after waiting in line for about 30 minutes... along with all the other people bamboozled into thinking Vetco is an actual vet. Rescheduled the appointment for the following month.
Took the pups to their 2nd round of vaccinations. They claimed that my 2nd round vaccination expired and I had to pay $190.
It turns out that when I purchased the 3 vaccinations, I actually purchased an actual vaccination, and didn't just pay for it, which is how a real vet operates. I explained that the salesperson told me it was good for a year, which actually happened. The salesperson denied it. My wife was also there and remembers the same conversation.
Further, I had to pay $120 for other shots, which were covered in the 3rd round because they refused to give me the 3rd round shots until I had the second round. I needed this to drop the dogs off at dog boarding.
Called my vet after the experience to ask about purchasing the first year vaccinations in advance. They said charging again for an expired vaccination is absurd. They, like every other reputable vet, charges people for vaccinations. They pull from stock at the time when vaccination services are rendered.
I still have to pay for the 2nd round vaccinations, which they were all too eager to upsell me along with the vaccinations needed to be ready for day boarding. I paid the $120 for the necessary vaccinations to be eligible for boarding and did not pay the additional $190 for the 2nd round of vaccinations.
Petco is great for overpriced junk for pets. However, Vetco is a scam. They appear to be defrauding the American people with their scam by tricking people into thinking they provide legit vet services. They charge more than a real vet but after the purchase, some customers discover they are not a vet.
Buyer Beware.
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April 2024 by Ali Alani
Great place
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April 2024 by Paul Mendez
Great Place and Great Services.
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August 2023 by Annie O.
They were really kind and got us in and out fast without sacrificing the quality of care of my kitty. The price is much more reasonable than a typical vet clinic.
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January 2022 by Brittany G.
I brought my dog here for a trim and the lady sent him back looking like Joe Exotic I wanted to die and he looked like he wanted to die too. Please note the before and after photos they speak for themselves
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November 2021 by Dorothy D.
My baby always looks great after being cared for by Phelicia C! Maybe y'all need to book with her too because she's wonderful and always so kind to my baby Misty. Here's her cute haircut too
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October 2021 by A. Soto
Fast, friendly staff very good experience thank you.
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October 2021 by Vitaly Valentine
Had an appointment at 9/29 @ 3:06. Cancelation text was sent at 2:59. Yea 7 minutes before my appointment they cancelled. I came all the way from Glendale down to Laveen since my mom's dog had the 3:00. Both cancelled at the same time, so her appointment was cancelled 1 min before it was time. Extremely unprofessional, would highly recommend taking your business elsewhere where your time is not only respected but valued.
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April 2021 by Sandra Sorensen
They are awesome my dog ain't the friendliest pup to deal with. He don't like strangers at all but he's a sweetheart once you know him and they were great with him thanks guys for taking care of us.
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December 2020 by E C
I called ahead of time and they reserved what I was looking for over the phone. Love it.
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November 2020 by Jay M.
Would give more than 5 stars if I could thanks to TAYLOR'S exceptional service. We had just adopted our first puppy and had ALOT of questions, she did not rush us, and was extremely patient with us as first time puppy parents. Taylor made sure to walk us through all our options, and answered every question we had thoroughly and really gave us a lot of good information that we would have not thought about!! She knows pets!! Will be a loyal customer to this store thanks to our amazing experience with Taylor!!
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November 2020 by Desiree Somoza
Expensive!
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November 2020 by African Goddess
Wow such wonderful service. My fur grand baby needed her vaccines and they were as nice and gentle with her. Thank you for such wonderful service.
