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March 2024 by Wilfredo Brandon de Leon
Sue was probably the main reason I decided to choose Storage King. The neighborhood is "up and coming" but Sue seems to take security and the rules seriously in order to protect the tenants of Storage King. I feel secure knowing that my items are under such great care.
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March 2024 by Riley Bayze
Wonderful and safe place to keep my stuff! No problems and high quality. The property manager Sue was absolutely great and was a tremendous help!
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March 2024 by Ruth Howe
Great storage customer service is wonderful.Very polite helpful and thourogh.Wouldnt use any other storage but Storage King Usa.
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March 2024 by Rosie Castillo
Great facility so clean and well managed the manager there was so helpful and great. I have been to other facilities and nothing can compare to this place I will be recommending this facility to everyone I know.
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February 2024 by Jim Shafer
Clean, secure facilities. Manager was efficiently professional and friendly. Completely painless process.
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February 2024 by Kellie Okamoto
Sue is the BEST property manager. She is undervalued for her hard work, but she keeps making the quality and cleanliness of the facility her #1 priority! Climate controlled, Super CLEAN! Great prices, flat bed carts for moving stuff, high ceilings, easy to lift roller doors. RECOMMENDED!? Thanks Sue!
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February 2024 by Rosie S.
If I could give a zero star, I would. this place is disgusting. The floors are covered with pigeon poop. The doors are constantly broken for months at a time so paying extra to have a unit on the first floor and next to the main door is a waste of my money. The regional manager does not seem to be staffing it properly because when the only person that works there is not able to go to work, there is no one there to cover her shift therefore if you have an issue getting in because your code is not working, there is no one there to assist you. You also don't have no access to the carts, which are kept locked In the office and because the doors don't work, you have to go all the way around the building carrying your stiff Because when a doors remain broken for more than a month. I believe some Fees are raised twice a year. This business is preying on people who have no other options for storage Their increase in prices are not justified when the place is deteriorating in front of your eyes All the vines that were green when it used to be owned by the other corporation, are dead and there is way less parking since Starbucks moved in so good luck finding a place to park on the weekends. Extremely disappointed and may have to move my stuff elsewhere because the price hike for a ghetto looking place is way overpriced. Don't get fooled. Although I have no affiliation and don'y know anything about the one on Northern, I would go they're and compare. They are owned by the same owners as the previous owners of this place. I am disgusted every time I have to go and step all over the pigeon poop which is actually hazardous to your health. Place looks run down and deteriorating faster than I can pay my monthly bill. Go check it out at take a look at my most recent pictures. I forgot to take pics of the notice on the door that says doors are broken. It has been posted for over a couple of months.
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February 2024 by Rosie L.
If I could give a zero star, I would. this place is disgusting. The floors are covered with pigeon poop. The doors are constantly broken for months at a time so paying extra to have a unit on the first floor and next to the main door is a waste of my money. The regional manager does not seem to be staffing it properly because when the only person that works there is not able to go to work, there is no one there to cover her shift therefore if you have an issue getting in because your code is not working, there is no one there to assist you. You also don't have no access to the carts, which are kept locked In the office and because the doors don't work, you have to go all the way around the building carrying your stiff Because when a doors remain broken for more than a month. I believe some Fees are raised twice a year. This business is preying on people who have no other options for storage Their increase in prices are not justified when the place is deteriorating in front of your eyes All the vines that were green when it used to be owned by the other corporation, are dead and there is way less parking since Starbucks moved in so good luck finding a place to park on the weekends. Extremely disappointed and may have to move my stuff elsewhere because the price hike for a ghetto looking place is way overpriced. Don't get fooled. Although I have no affiliation and don'y know anything about the one on Northern, I would go they're and compare. They are owned by the same owners as the previous owners of this place. I am disgusted every time I have to go and step all over the pigeon poop which is actually hazardous to your health. Place looks run down and deteriorating faster than I can pay my monthly bill. Go check it out at take a look at my most recent pictures. I forgot to take pics of the notice on the door that says doors are broken. It has been posted for over a couple of months.
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December 2023 by Merida Yaguaca
The day that I wrote this review your worker the manager of the facility was very very nice to me she asked me to write a review for her which I thought was very weird because in other occasions there has been nothing but altercations with her she is very rude there's many more customers there who will agree with that she's not there to help anyone she literally helped me upgrade to a larger storage she told me that if I got out by a certain date I would have to pay for that storage that I was in then she told me that because I was leaving that storage unit before the month was up I would get a credit for my next month bill on the new storage I was purchasing the month has came to pay for that unit and the discount she promised me was not included I told her of what she had promised me but she became loud and rude to me and said there was no discounts there now because of that I was not able to pay for this month's rent and it's only been a day and now I have $40 of late fees making my price so high I cannot afford
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November 2023 by William Upshaw
I have never rented a storage facility but my experience with the manager, Sue, was very pleasant. I love her cleanliness and strict rules on the facility. She made every thing easy and enjoyable. Thank you
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November 2023 by TopQuality Resellers
The Storage King facility located on 19th Avenue and Glendale, is in my opinion, the best with no comparison. The manager, Sue, has a big heart and makes you feel welcomed. The property is very well maintained and is constantly kept clean. But do not mistake Sue's niceness for a weakness. She always does what needs to be done to make her facility and renters safe. So, if you're reading this review and either looking for a storage unit or just not happy with your existing storage rental, I encourage you to come by and see what Storage King on 19th Ave. & Glendale can do for you.Their rates are among the lowest throughout the Valley. I give them 5 out of 5 stars.
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October 2023 by Someone H.
I was going through divorce, so we had to sell the house the person I was married to and I shared, I went to Storage King because their online rates were the best. Sue was super helpful and helped me get a storage unit that would store my stuff. I was only planning on staying for a couple of months. But ended up needing the unit much longer. Every time I came in Sue greeted me with such kindness it was easy to want to stay. When I finally got a home, while I was looking forward to my new place, I knew I wouldn't be back. Thank you Sue for your kindness, assistance and great stories!!! I will miss seeing you!
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September 2023 by Rigoberto
The manager at this facility seems to care a lot about her clients and their belongings. The facility is very clean and there's enough security protocols put in place to make you feel safe. I would recommend this facility to anyone.
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September 2023 by abbey
I had the pleasure of interacting with Sue at Storage King USA, and I must say, she was absolutely lovely and incredibly accommodating. From the moment I walked in, she greeted me with a warm smile and a genuine willingness to assist.Sue went above and beyond to ensure I had all the information I needed to make the right storage choice. She patiently answered all my questions and provided valuable insights about the various storage options available. Her knowledge of the facility and its offerings was impressive.What truly stood out was Sue's willingness to accommodate my specific needs. She worked with me to find the perfect storage unit size and even helped with the paperwork, making the entire process seamless and stress-free.Sue's exceptional customer service skills and her dedication to ensuring customer satisfaction left a lasting impression on me. I couldn't have asked for a better experience at Storage King USA, thanks to her. If you're looking for a storage facility with outstanding service, I highly recommend visiting Sue at Storage King USA. She truly made my storage journey a delightful one.
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September 2023 by Kelly Boyle
The manager Sue is exceptional. She came in and helped me get set up on her day off so I could get immediate access to my new unit. The facility is clean and very secure. So glad I found it.