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March 2024 by Destiny Williams
Stood in line 15 min 1 teller was helping someone and the other act like she was so busy didn’t even acknowledge my son and I , she waited till the bank closed to tell us are we waiting for someone? and we said yes! And she told us oh we are closed , we can’t help you sorry I thought you were with the people in front of you! I felt like it was discrimination and she did not want to help us, I never felt so humiliated, she was rude and had no customer service training.
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May 2023 by Derek Glowacki
Surprising service. This was a perfect example of not judging a book by its cover. This tiny kiosk provided sensational service. I had a few negative experiences at other locations. However, Gino was kind, professional, and patient. Thank you!
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January 2023 by Sonofthor
aweful, would not give a recipe for the 7 dollar fee for cashing a check. What type of bank does not give a paper trail for transactions. Warning!!!
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October 2022 by Irene T.
I haven't had any problem banking with US Bank got turned down for a car loan though.
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December 2020 by Stephanie Wimbish
This was my first time coming here. I needed a check cashed. Moises was super friendly, helpful, personable, and professional. Great experience ever!!!! Thank you!
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August 2020 by jesus flores
I love this location always friendly and fast service! Awesome customer service!
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February 2020 by Tj Smith
The worst bank I've ever dealt with in my life.
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August 2019 by LOREN Hovland
Awesome service! Always friendly!
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April 2019 by Kale
US bank is the worst
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August 2018 by Pamela Collins
Great customer service skills, they awesome.
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June 2018 by Jason Woodard
Awful. One teller, four people in line. Finally get to the front and Trinidad Garcia made my experience a horrible one. This bank has issues. Most would think that a bank would be happy with a cash deposit. Yes I could not deposit cash.
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March 2017 by Angela Naranjo
Great people who goes the extra mile to help the customer out
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January 2017 by Catalina Koller
We have been Banking at this location for acouple of years. Everytime we go we are treated like family. They know our family by name and our family interest. They are always welcoming when we go in.
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October 2015 by ivan
The branch is okay but the tellers are sub par. Went there to close an account after opening a secondary checking account elsewhere and when I asked Hector about the banks policy of items coming through after account closure his attitude was demeaning. I had just sold a property and moved all debits to my primary account but just wanted to know what would happen if something were to try and post to the closed account since banks generally process changes slowly. Get off your high-horse Hector, you work as a teller at an in-store branch. Moron.
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July 2014 by A Villareal
This bank is rude!! My husband and I have an account with US Bank and we love our bank. However this branch is something else. They are always VERY rude and we always have to ask them questions over and over to get an answer. They are never friendly at all and always act as if they are doing you some kind of favor to wait on you. Never will use this branch again.
