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March 2024 by Eric S
The employees are very helpful and nice ?
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February 2024 by Donna Fradet
Always friendly and usually no waiting time. Very fast getting everything Processed
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February 2024 by Lovely Dezil
I used to love going there for all of my printing, copy, shipping and mailing needs. One day I was waiting in line and it was my turn I told dude I just wanted copies and the grumpy old man was so rude there made a comment” oh you know the copies are way too cheap and we’re not making enough money it’s a waste of our time. I didn’t say anything. Next time I went there the prices went up. I now invested in a printer/fax machine and now have no need for this store. And for mailing services I just use the usps the mailing prices are a lot more affordable anyway compared to what they were charging me. It was his rude comment that made me think like how can I be more self sufficient and not need their service anymore. Now I just drive past. Lesson don’t be rude to your customers if everybody become self sufficient and don’t use your service how will you thrive. I still remember his comment every time I drive past.
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January 2024 by Rebecca Heredia
Came here to resolve an issue the other ups store did and they were helpful and did an awesome job so will come back then the store on 4st and thunderbird
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December 2023 by Johnny Donaldson
Friendly, intelligent and dependable.
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December 2023 by Barbara Andersen
Very friendly & courteous business to deal with for any matter.
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October 2023 by Michelle Tremblay
When I first started going here for business, I gave them a refrigerator box full of Styrofoam packing because it was clean, and I couldn't waste it. Great business great service, bring back the cards please . They're my go to for mailers, envelopes, paper, etc. Greatfor printing odd sizes, volume, color, mailings, etc. Love the staff! Helpful, friendly.
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July 2023 by Cheryl Conner
The male customer service representative was quite rude. The female customer service representative was extremely helpful and efficient
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June 2023 by Sarah Essley
Father’s Day is not a national holiday (ie bank/federal holiday meaning the postal service will be closed). Juneteenth however is so you’re closed for the wrong day. And you should update your Google hours if you’re going to be closed. Basics common sense from your manager would have saved you this review. I would have allowed tomorrow for Juneteenth. This is just a “you didn’t feel like working” scenario.Edit: another customer walked up and said this is the SECOND time she’s come and you’re just randomly closed without updating store hours. She also agreed you just were lazy and didn’t feel like staffing today. I’ll be calling corporate.
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May 2023 by Danielle Demski
The line was nearly out the door when we entered and we left in under 5 minutes. They were awesome!
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May 2023 by Jeremy Cammiso
Very very unprofessional Ali didn’t want to help me to return my Amazon package because my label is to dark for them to scan
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March 2023 by Becky Cook (Quirky Urban Girl)
Went in to mail a simple 9x7 bubble mailer. Was told by the associate that it would cost $6 to $7. I said that if I didn't need this to go out ASAP I would have gone to the post office because it would cost $3.75. He kept saying oh no that is not true because you are using a bubble mailer it costs much more than a regular package. Then he tried to charge me for the mailer that I brought into the store. I have never been treated this way in a store in my life. I am kicking myself for allowing that man to take my package & me being stupid enough to pay $7 to have it mailed. If you like giving a establishment your money for awful treatment and robbery, by all means take your packages here. I almost didn't leave this review because I am sure if they read this my package will be "lost". I will never walk into this store again.
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March 2023 by Rio R.
Wow. Ed what a special type of a******* Called me ugly he is a psycho. Threw my package too. Don't go here.
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March 2023 by Corinne C.
All personnel are kind and accommodating. They are extremely adept at packing. Printing services are efficient. Feeling lucky to have this business nearby.
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February 2023 by Allison Hawley
As the Editor of a newsletter that went out to over 400 homes in my community I have come to rely on the UPS store on Central and Dunlap in Phoenix AZ. The store has not only worked with us on making our newsletter more affordable to print, but their turn-around is incredibly quick. They worked with me as I didn't understand how to put a "book" together when I started out, and were patient when I got it wrong. Very helpful, very fast and a pleasure to do business with.
